BT Yealink W73H User Manual

The BT Yealink W73H is a professional wireless DECT handset designed for business environments, featuring a high-resolution color display, HD voice quality, Bluetooth connectivity, support for multiple lines, advanced call management features, and seamless integration with compatible IP phone systems. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Making and Receiving Calls 8. Accessibility Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Wireless DECT handset, Charging cradle, Power adapter, Belt clip, Rechargeable battery, Base unit (if applicable).

FeatureDescription
High-resolution color displayClear visibility of call information and menus
HD VoiceSuperior audio quality for crystal-clear conversations
Bluetooth connectivityFor connecting to mobile phones or headsets
Multiple line supportHandle several calls simultaneously
DECT technologySecure wireless communication with extended range
Integrated speakerphoneHands-free conversation capability
Call transfer/holdAdvanced call management features
Contacts directoryStore and manage business contacts
Long battery lifeExtended talk and standby time
Message waiting indicatorVisual notification of voicemails

Installation

Unpack and inspect contents. Place on stable surface.

  1. Charge the handset: Place handset in charging cradle, connect power adapter to outlet.
  2. Register with base system: Follow system-specific pairing procedure (usually via menu).
  3. Install battery: Insert rechargeable battery into handset compartment.
  4. Power on: Press and hold power button until display lights up.

WARNING! Use only approved power adapter. Keep away from water and heat sources.

First-Time Setup

Power on handset; follow on-screen prompts.

  1. Language selection: Choose preferred language from settings menu.
  2. Date and time: Set current date and time for call logs.
  3. Network registration: Register handset with DECT base or IP phone system.
  4. Audio settings: Adjust ringtone, volume, and speakerphone levels.
  5. Contacts: Import or manually add contacts to directory.

CAUTION! Ensure proper registration with phone system for full functionality.

Specifications

Controls and Settings

Access menu via dedicated Menu button. Keypad: Standard 0-9, *, #, navigation arrows.

Physical buttons: Power, Volume up/down, Mute, Speakerphone, Headset, Transfer, Hold, Redial, Menu, Navigation pad.

Menu Settings: Language, Time/Date, Audio (ringer volume, tone, handset volume), Display (contrast, backlight), Network (DECT registration), Bluetooth (pairing), Security (PIN lock).

Connecting Devices

Bluetooth: Pair with mobile phone or headset. Headset: Use 3.5mm jack. DECT: Register with base unit.

  1. Turn on Bluetooth in handset menu.
  2. Search for devices on your mobile phone or headset.
  3. Select "Yealink W73H" from discovered devices.
  4. Enter pairing code if prompted (default 0000).

Tip: Ensure devices are within range (10 meters) during pairing.

Making and Receiving Calls

Supports multiple call handling features.

  1. Make call: Enter number using keypad, press Call button.
  2. Receive call: Press Call button or any key (depending on settings).
  3. Call hold: Press Hold button during active call.
  4. Call transfer: Press Transfer, enter destination number.
  5. Conference calls: Merge multiple calls via Conference option.
  6. Redial: Press Redial button for last dialed number.
  7. Speakerphone: Press Speaker button during call.
  8. Mute: Press Mute button to silence microphone.

WARNING! Do not use in hazardous environments. Maintain focus while driving.

Accessibility Features

Audio: Adjustable ringer volume and tone. Visual: High-contrast display, large font option. Physical: Tactile keypad, headset compatibility.

Care & Cleaning

Unplug charger before cleaning. Use slightly damp cloth; avoid liquids entering device.

CAUTION! Do not use abrasive cleaners. Battery must be recycled properly.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits. CE marked. DECT approved. Copyright © BT Group; trademarks of respective owners. For support, visit www.bt.com/business or contact 0800 800 150.

Troubleshooting

SymptomPossible CauseCorrective Action
Handset not powering onBattery drained/not connectedCharge for at least 2 hours; ensure battery properly seated.
No network registrationOut of range/base offMove closer to base; ensure base is powered on.
Poor audio qualityInterference/low batteryMove away from electronic devices; charge handset.
Bluetooth not connectingPairing mode not activeEnable Bluetooth pairing in handset menu; restart both devices.
Buttons not respondingSoftware issueRestart handset; perform factory reset if needed.

Reset: Menu > Settings > System > Factory Reset (use caution).

Service: 0800 800 150; www.bt.com/business

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