Manual Yealink T19P E2

The Yealink T19P E2 is a feature-rich IP phone designed for business environments, offering HD voice quality, PoE support, dual Gigabit Ethernet ports, a 2.4-inch color LCD display, support for up to 6 SIP accounts, and advanced telephony features including call transfer, conference, and Bluetooth headset compatibility. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Advanced Features 8. Accessibility Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: HD handset, 2.4-inch color LCD, Ethernet ports, PoE support, headset jack, programmable keys.

FeatureDescription
HD VoiceWideband audio for crystal-clear calls
PoE SupportPower over Ethernet (802.3af)
Dual Gigabit PortsLAN and PC connections
Color LCD2.4-inch display for call info and menus
SIP AccountsSupports up to 6 SIP accounts
BluetoothOptional Bluetooth headset support
Headset Jack3.5mm jack for wired headset
Programmable KeysUp to 4 programmable line keys
Conference3-way audio conference
Call TransferBlind and attended transfer

Installation

Unpack and inspect contents. Place on stable surface.

  1. Connect to network: Use Ethernet cable to connect LAN port to router/switch.
  2. Connect PC: Use second Ethernet port to connect to computer.
  3. Power the phone: Use PoE or included power adapter.
  4. Connect handset and optional headset.

WARNING! Use only approved power adapter. Ensure cables are securely connected.

First-Time Setup

Power on phone; follow on-screen prompts.

  1. Network configuration: Obtain IP automatically via DHCP or set manually.
  2. SIP account setup: Enter server, username, password provided by IT/ISP.
  3. Set language: In settings menu, select preferred language.
  4. Adjust audio: Set volume, ringtone, and audio mode.

CAUTION! Handle with care; avoid exposure to liquids.

Specifications

Controls and Settings

Access menu via MENU button. Front Panel: LCD, navigation keys, soft keys, volume buttons.

Keys: HANDSFREE, MUTE, HEADSET, HOLD, TRANSFER, CONFERENCE, MENU, NAVIGATION.

Settings: Network (IP, DNS), Account (SIP server, authentication), Audio (volume, ringtone), Time (NTP server), Security (password).

Connecting Devices

Network: LAN port to router. PC: PC port to computer. Headset: 3.5mm jack or Bluetooth.

  1. Turn off devices before connecting.
  2. Match cables to ports (Ethernet to LAN/PC).
  3. For Bluetooth: Enable in phone settings, pair with headset.

Tip: Use quality Ethernet cables for best performance.

Advanced Features

Supports call management and productivity features.

  1. Call Transfer: Press TRANSFER during call, enter number, press TRANSFER again.
  2. Conference: During call, press CONFERENCE, dial second party, press CONFERENCE to merge.
  3. Call Forward: Menu > Features > Call Forward > enable and set number.
  4. DND: Press DND key or menu to activate Do Not Disturb.
  5. Programmable Keys: Assign speed dial, BLF, or functions via web interface.

WARNING! Configure advanced features carefully to avoid service disruption.

Accessibility Features

Visual: Adjust LCD contrast, backlight time. Audio: Adjust handset, speaker, ringer volume. TTY support: Connect TTY device to headset port.

Care & Cleaning

Unplug before cleaning. Use dry, soft cloth; no liquids or abrasive cleaners.

CAUTION! Do not spray liquids; keep away from heat sources.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits. CE, RCM, UKCA marked. For support, visit www.yealink.com or contact local distributor.

Troubleshooting

SymptomPossible CauseCorrective Action
No powerPower source/cableCheck power adapter/PoE switch; ensure cable connected.
No networkCable/DHCPCheck Ethernet cable; verify DHCP enabled or set static IP.
No dial toneSIP accountVerify SIP settings; check with IT/ISP.
Poor audio qualityNetwork/codecCheck network bandwidth; adjust audio codec settings.
Display issuesSettingsAdjust contrast/brightness; reboot phone.

Reset: Press and hold OK key during boot for factory reset.

Service: www.yealink.com; contact local distributor for support.

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