Verizon Yealink Phone Manual T64LTE

The Verizon Yealink T64LTE is a sophisticated desk phone designed for business communications, featuring LTE connectivity for reliable voice and data, a high-resolution color display, support for multiple lines, HD audio quality, Bluetooth and Wi-Fi capabilities, and integration with Verizon's network services. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Making and Receiving Calls 8. Accessibility Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Color LCD touchscreen, Handset, Keypad, LTE antenna, Ethernet ports, Headset jack, USB port.

FeatureDescription
LTE ConnectivityFor reliable voice and data over Verizon's 4G LTE network
Color TouchscreenHigh-resolution display for call management and settings
HD VoiceProvides crystal-clear audio quality
Multiple Line SupportSupports up to 12 SIP accounts/lines
BluetoothFor wireless headset and device pairing
Dual Ethernet PortsFor network connection and PC pass-through
Wi-FiFor wireless network connectivity (optional)
USB PortFor expansion modules or charging devices
Headset JackFor wired headset connection
Conference CallingSupports multi-party conference calls

Installation

Unpack and inspect contents. Place on stable surface near power outlet.

  1. Connect to power: Use provided power adapter and plug into AC outlet.
  2. Connect to network: Use Ethernet cable to connect LAN port to router/switch.
  3. Activate LTE: Ensure SIM card is inserted (if required) and antenna is attached.
  4. Connect handset: Plug handset cord into dedicated jack.
  5. Power on the phone.

WARNING! Use only provided power adapter. Ensure proper ventilation around device.

First-Time Setup

Power on phone; follow on-screen prompts.

  1. Select language: Choose preferred language from setup menu.
  2. Network configuration: Configure LTE, Wi-Fi, or Ethernet connection as needed.
  3. Account registration: Enter SIP account credentials provided by your service provider.
  4. Set date and time: Configure time zone and synchronization settings.
  5. Test call: Make a test call to verify audio quality and connectivity.

CAUTION! Keep device away from liquids and extreme temperatures.

Specifications

Controls and Settings

Access menu via touchscreen or physical buttons. Front Panel: LCD touchscreen, Navigation keys, Speakerphone, Mute, Headset.

Touchscreen Interface: Home screen with call status, contacts, call history, settings.

Basic Settings: Language, Time/Date, Display brightness, Ringtone selection. Network Settings: LTE configuration, Wi-Fi setup, Ethernet parameters. Account Settings: SIP registration, voicemail setup, call forwarding. Audio Settings: Volume controls, microphone gain, echo cancellation. Advanced: Firewall, QoS, VPN configuration.

Connecting Devices

Headset: 3.5mm jack or Bluetooth pairing. Expansion Module: USB port. Network: Ethernet or Wi-Fi.

  1. Turn off phone before connecting wired accessories.
  2. For Bluetooth: Enable pairing mode on headset, then select from phone's Bluetooth menu.
  3. For Ethernet: Connect cable from LAN port to network switch/router.

Tip: Use certified accessories for optimal performance and safety.

Making and Receiving Calls

Supports basic and advanced calling features.

  1. Make call: Lift handset or press Speakerphone, dial number, or select from contacts/history.
  2. Answer call: Press Answer softkey, lift handset, or press Speakerphone.
  3. End call: Press End Call or place handset back.
  4. Hold/Resume: Press Hold button during active call.
  5. Transfer: Press Transfer, enter target number, then complete transfer.
  6. Conference: During call, press Conference, dial second party, then merge calls.
  7. Voicemail: Press Voicemail key or dial voicemail access number.
  8. Call Forwarding: Configure in call settings menu (Always, Busy, No Answer).

WARNING! Do not use while driving. Ensure proper attention to surroundings.

Accessibility Features

Visual Alerts: Flashing LED for incoming calls. Audio Adjustments: Adjustable volume for ringer, handset, speakerphone. TTY Support: Compatible with TTY devices when configured.

Care & Cleaning

Unplug before cleaning. Use slightly damp, lint-free cloth for screen and body. Do not use abrasive cleaners or sprays.

CAUTION! Avoid getting moisture into openings. Keep away from direct heat sources.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits. FCC Part 68: Registered for direct connection to telephone network. ICES-003: Complies with Canadian EMI standards. This device contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's license-exempt RSS(s). For support, visit www.verizon.com/support or contact Verizon Business Support at 1-800-922-0204.

Troubleshooting

SymptomPossible CauseCorrective Action
No powerPower adapter/outletCheck power adapter connection; try different outlet; ensure power switch is on.
No LTE connectionSIM/antenna/signalEnsure SIM is properly inserted; check antenna connection; verify coverage area.
No audio on callsVolume/mute/connectionsAdjust volume controls; check mute status; verify handset/headset connection.
Cannot register to networkAccount credentials/networkVerify SIP username/password; check network connectivity; restart phone.
Touchscreen not responsiveScreen protector/softwareRemove screen protector if present; restart phone; perform factory reset if needed.

Reset: Settings > System > Reset to factory defaults (note: erases all configurations).

Service: 1-800-922-0204; www.verizon.com/support

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