verizon yealink t46s manual

The Verizon Yealink T46S is a high-performance IP phone designed for business environments, featuring a 4.3-inch color LCD screen, support for up to 12 SIP lines, HD voice quality, dual Gigabit Ethernet ports, integrated Bluetooth, Wi-Fi capability (with optional module), and compatibility with Verizon's VoIP services. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Advanced Call Features 8. Accessibility Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: 4.3-inch color LCD touch screen, Handset, Base unit, Ethernet cables, Power adapter, Quick start guide.

FeatureDescription
LCD Touch Screen4.3-inch color display with intuitive user interface
HD VoiceWideband audio for crystal-clear call quality
Dual Gigabit PortsLAN and PC ports for network connectivity
BluetoothBuilt-in for wireless headset connectivity
Wi-Fi ReadySupports optional Wi-Fi module (sold separately)
12 SIP LinesSupports up to 12 concurrent call accounts
Headset Port3.5mm jack for wired headset connection
Expansion ModuleSupports up to 3 Yealink EXP40 expansion modules
PoE SupportIEEE 802.3af Power over Ethernet compliant
Conference CallsSupports up to 3-party audio conferencing

Installation

Unpack and inspect contents. Place on stable surface.

  1. Connect to network: Use Ethernet cable to connect LAN port to router/switch.
  2. Connect PC: Use second Ethernet cable from PC port to computer (optional).
  3. Power the phone: Use included power adapter or PoE from switch.
  4. Connect handset: Plug handset cord into dedicated port.
  5. Connect headset: Plug into 3.5mm headset jack (optional).

WARNING! Use only approved power adapter. Ensure proper ventilation around device.

First-Time Setup

Power on phone; follow on-screen prompts.

  1. Network configuration: Phone will attempt to obtain IP via DHCP automatically.
  2. Provisioning: Enter Verizon provisioning server details as provided by your administrator.
  3. Account registration: Configure SIP accounts with username, password, and server.
  4. Date and time: Set time zone and synchronization method (NTP recommended).
  5. Test call: Make a test call to verify audio quality and connectivity.

CAUTION! Handle handset cord carefully to avoid damage to connectors.

Specifications

Controls and Settings

Access settings via touch screen menu or physical buttons. Front Panel: LCD touch screen, Navigation keys, Volume controls, Mute, Headset, Speakerphone.

Physical Buttons: Line keys (12 programmable), Hold, Transfer, Conference, Voicemail, Directory, Menu.

Basic Settings: Language (ENGLISH default), Time/Date, Ring tones, Display brightness. Network: IP configuration, VLAN, QoS. Account: SIP registration, server settings, caller ID. Audio: Volume levels, codec preferences, acoustic fence. Features: Call forward, DND, auto answer, ring groups.

Connecting Devices

Network: LAN port to router. PC: PC port to computer. Headset: 3.5mm jack or Bluetooth.

  1. Turn off phone before connecting cables if using power adapter.
  2. Match Ethernet cables to correct ports (LAN vs PC).
  3. For Bluetooth headset: Enable Bluetooth in phone settings, pair device.
  4. For expansion module: Connect to EXP port on back of phone.

Tip: Use Cat5e or better Ethernet cables for optimal Gigabit performance.

Advanced Call Features

Supports advanced VoIP features for business use.

  1. Call Transfer: Press Transfer during call, enter number, press Transfer again.
  2. Conference Calls: During call, press Conference, dial second party, press Conference to merge.
  3. Call Forward: Configure in Features menu (always, busy, no answer).
  4. Voicemail: Press Voicemail key or dial *86 to access messages.
  5. Directory: Store up to 1000 contacts with quick dial capability.
  6. Call History: View missed, received, and placed calls with timestamps.
  7. DND (Do Not Disturb): Enable to silence all calls with customizable exceptions.
  8. Intercom: Configure for direct paging between compatible Yealink phones.

WARNING! Conference call quality depends on available bandwidth.

Accessibility Features

Visual: Adjustable screen brightness, contrast, and font size. Audio: Adjustable ring volume, tone selection, hearing aid compatible (HAC) handset. Physical: Large tactile buttons on optional expansion module.

Care & Cleaning

Unplug power before cleaning. Use slightly damp, lint-free cloth for screen and body. Do not use abrasive cleaners or solvents.

CAUTION! Never spray liquids directly on phone. Keep away from excessive heat and moisture.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. FCC Part 68: Registered for connection to telephone network. ICES-003: Complies with Canadian EMI standards. Copyright © Yealink Network Technology. For Verizon-specific support, contact Verizon Business Support at 1-800-922-0204 or visit www.verizon.com/business.

Troubleshooting

SymptomPossible CauseCorrective Action
No powerPower adapter/PoECheck power adapter connection; verify PoE switch is enabled; try different outlet.
No network connectivityCable/DHCPCheck Ethernet cable; verify router/switch port; restart phone; check DHCP server.
No audio on callsVolume/networkAdjust handset/speaker volume; check network QoS settings; verify codec compatibility.
Cannot register to serverCredentials/networkVerify SIP username/password; check server address/port; confirm network firewall rules.
Screen unresponsiveSoftwareRestart phone; perform factory reset if needed (backup settings first).
Bluetooth not connectingPairing mode/distanceEnsure headset in pairing mode; keep within 10 feet; remove obstacles.

Reset: Press and hold OK key during boot for factory reset (erases all settings).

Service: Verizon Business Support: 1-800-922-0204; Yealink Support: www.yealink.com/support

Verizon Yealink T46S User Manual © - All Rights Reserved 2025