Yealink Business Phone Manual

User Manual & Installation Guide

T5 Series

Installation Guide

Tools Needed:

  • Ethernet cable (CAT5e or higher)
  • Power adapter (included)
  • Handset and cord
  • Screwdriver (for wall mounting)
  • Network switch/router

Step-by-Step Installation

  1. Choose Installation Location: Select a location near network connection and power outlet on a stable surface or wall.
  2. Unpack Components: Remove all packaging materials and verify all components are present (phone, handset, power adapter, Ethernet cable).
  3. Connect Network Cable: Connect one end of Ethernet cable to LAN port on phone, other end to network switch/router.
  4. Power Connection: Connect power adapter to phone and plug into grounded electrical outlet.
  5. Handset Connection: Connect handset cord to handset port on phone and handset.
  6. Power On: Press power button or connect power to boot the phone system.
  7. Configuration: Follow on-screen prompts to configure network settings and SIP account information.
  8. Test Call: Make a test call to verify audio quality and connection stability.
Warning: All installations must be performed by qualified personnel to ensure proper operation and maintain warranty coverage.

Specifications

Model Series T54W / T53 / T57
Type SIP Business IP Phone
Color Black / White
Display 4.3" / 3.5" / 7" Color LCD
Network Ports Dual Gigabit Ethernet (10/100/1000 Mbps)
Audio Codecs G.711, G.722, G.729, Opus
Power Options Power Adapter, PoE (802.3af)
Supported Protocols SIP, TLS, SRTP, IPv4/IPv6
Power Requirements 100-240V, 50/60Hz, 0.5A
Dimensions (HxWxD) 22.5 x 24.5 x 19.5 cm
Weight 1.2 kg
Operating Temperature 0°C to 40°C

Warranty Information

  • Full Warranty: 2 years parts and labor
  • Extended Support: 5 years firmware updates
  • Additional Coverage: Optional premium support available

For warranty service, contact Yealink Customer Service at 1-800-746-1519 or visit Yealink.com

Key Features

HD Voice Quality

Yealink's advanced audio technology with wideband audio support delivers crystal-clear voice quality with reduced background noise for professional communication.

PoE Support

Power over Ethernet capability allows single cable installation for both power and data, simplifying deployment and reducing cable clutter.

Multi-line Support

Support for multiple SIP accounts and lines enables handling of concurrent calls, call waiting, and flexible call routing for business environments.

Bluetooth Connectivity

Built-in Bluetooth allows wireless connection to headsets, mobile phones, and other Bluetooth-enabled devices for enhanced mobility.

Integrated Gigabit Switch

Built-in dual-port Gigabit Ethernet switch enables daisy-chaining to connect a computer without requiring additional network infrastructure.

Advanced Security

Enterprise-grade security features including TLS, SRTP, and secure boot ensure protected communications and system integrity.

Call Management Features

Call Transfer

Blind and attended call transfer capabilities for efficient call handling

Conference Calling

Multi-party conference calls with up to 5 participants

Call Recording

One-touch call recording for compliance and training purposes

Call Park/Retrieve

Park calls and retrieve from any extension in the system

Speed Dial

Programmable speed dial keys for quick access to frequent contacts

Do Not Disturb

DND mode to temporarily block incoming calls during meetings

Troubleshooting

Problem Possible Cause Solution
Phone won't power on Power issue, faulty adapter, PoE switch problem Check power connection, try different outlet, verify PoE switch
No dial tone Network issue, SIP configuration error, cable problem Check network connection, verify SIP settings, test cable
Poor audio quality Network congestion, codec mismatch, hardware issue Check network bandwidth, verify codec settings, test handset
Cannot make/receive calls SIP registration failed, firewall blocking, account issue Check SIP status, verify firewall settings, confirm account
Display issues Loose connection, firmware problem, hardware defect Check cable connections, update firmware, contact support
Feature buttons not working Configuration error, firmware issue, hardware problem Reset to factory defaults, update firmware, check hardware

Error Codes

  • No Service: Network connection issue - Check Ethernet cable and network
  • Register Failed: SIP registration problem - Verify SIP credentials and server
  • DNS Error: Domain resolution failure - Check DNS settings
  • DHCP Failed: IP address assignment issue - Check DHCP server
  • Audio Problem: Sound hardware issue - Check handset and speaker connections
  • Provisioning Failed: Configuration download error - Check provisioning server

Manual Downloads

Current Model Manuals

T54W

Executive IP Phone with 7" Touch Screen

T53

Mid-range IP Phone with 3.5" Display

T57W

Advanced IP Phone with Wi-Fi

T58A

Android-based Smart Desk Phone

Popular Previous Models

T46S

12-line SIP Phone

T42S

8-line Entry-level IP Phone

T29G

6-line Gigabit IP Phone

T21P

2-line Basic IP Phone

Note: For models not listed here, please visit the Yealink Support Website for complete documentation.