Yealink DECT IP Phone W60B & W56H User Manual

The Yealink DECT IP Phone W60B & W56H system is a professional wireless communication solution consisting of the W60B base station and W56H handsets. It supports VoIP over IP networks, DECT wireless technology for clear audio, multi-handset registration (up to 8 handsets per base), HD voice, Bluetooth connectivity, intercom, conferencing, and advanced telephony features. Designed for office and small business use, it integrates with IP PBX systems and offers intuitive management via web interface. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Advanced Telephony Features 8. Accessibility Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: W60B DECT Base Station, W56H Handset(s), Power Adapter, Ethernet Cable, Handset Charger, Documentation.

Feature	Description
W60B Base Station	Central unit connecting to IP network and managing DECT wireless communication
W56H Handset	Wireless handset with display, keypad, and HD voice
DECT Technology	Secure, interference-free wireless communication up to 300m outdoors
HD Voice	Wideband audio for superior call clarity
Bluetooth	Connect mobile phones for call handling via handset
Multi-Handset Support	Register up to 8 handsets to one base station
Intercom & Paging	Free internal calls between registered handsets
Conference Calling	Support for multi-party conferences
Web Management	Configure system via intuitive web interface
Power over Ethernet (PoE)	Supported for simplified power and data connection

Installation

Unpack and inspect contents. Place base station in central location.

Connect Base Station: Use Ethernet cable to connect W60B LAN port to router/switch. For PoE, ensure switch supports 802.3af.
Power On: Connect power adapter to DC IN port and outlet, or rely on PoE.
Charge Handset: Place W56H handset on charging cradle; charge fully before first use.
Handset Registration: Follow on-screen prompts to register handset to base (default PIN 0000).

WARNING! Use only Yealink-provided power adapter. Ensure proper ventilation for base station.

First-Time Setup

Power on system; follow initialization.

Network Configuration: Base obtains IP via DHCP. Check web interface (default IP via handset menu).
Handset Registration: On handset, go to Menu > Registration > Enter base PIN (0000).
SIP Account Configuration: Via web interface (admin/admin), add SIP accounts from your service provider.
Date & Time: Set automatically via NTP or manually in web interface.
Audio Settings: Adjust handset volume, ringer tone, and vibration via handset menu.

CAUTION! Keep base station away from strong electromagnetic sources.

Specifications

Base Station (W60B): 2x Ethernet ports (LAN/WAN), DECT GAP compliant, supports up to 8 handsets.
Handset (W56H): 2.4" color display, up to 15 hours talk time, 180 hours standby.
Wireless Range: Up to 300m outdoors, 50m indoors (obstacle dependent).
Audio Codecs: G.711, G.722, G.729, Opus.
Bluetooth: Version 4.2, HFP/A2DP profiles.
Power Supply: Input 100-240V AC, 50/60Hz; Output 12V DC, 1A. PoE 802.3af Class 2.
Operating Temp: 0°C to 40°C.
Supported Protocols: SIP (RFC3261), RTP/RTCP, HTTP/HTTPS, TFTP.

Controls and Settings

Access settings via handset menu or web interface. Handset Controls: NAVIGATION KEY, SOFT KEYS, SEND/REDIAL, END, VOLUME, MUTE, HEADSET, SPEAKERPHONE, MENU.

Handset Menu: Contacts, Call History, Messages, Settings (Audio, Display, Bluetooth, Registration).

Web Interface (Base): Network (IP, VLAN, QoS), SIP Accounts, DECT Settings (Registration, Security), Features (Call Forward, DND, Intercom), System (Upgrade, Backup, Reboot).

Common Settings: Ringer volume/pattern, Display contrast/language, Time format, PIN change (default 0000).

Connecting Devices

Network: Ethernet to router. Bluetooth: Pair mobile phone via handset menu. Headsets: 3.5mm jack or Bluetooth.

Ensure base and handset are powered.
For network, use CAT5e or higher cable.
For Bluetooth, enable on handset and mobile; search and pair.
For wired headset, plug into handset jack.

Tip: Place base station elevated and away from metal objects for optimal DECT range.

Advanced Telephony Features

Supports enterprise telephony functions.

Intercom: Dial internal number (e.g., 61 for handset 1) for free internal calls.
Conference: During a call, press CONF, dial second party, press CONF again to merge.
Call Transfer: Press TRANSFER during call, dial target, press TRANSFER to complete.
Call Forward: Set via web interface or handset menu (Always, Busy, No Answer).
Do Not Disturb (DND): Enable via handset or web; calls go to voicemail.
Bluetooth Call Handling: Answer mobile calls directly on W56H handset.
Phonebook: Store up to 500 contacts locally on base; sync via web.
Message Waiting Indicator: Visual alert on handset for voicemail.

WARNING! Do not use near medical equipment; DECT may cause interference.

Accessibility Features

Hearing Aid Compatibility: M4/T4 rating. Visual Alerts: Flashing LED for incoming calls. Audio: Adjustable volume boost. Display: High contrast, adjustable font size. Ringer: Multiple tone options including vibrate.

Care & Cleaning

Unplug power before cleaning. Use slightly damp cloth for base and handset; do not use solvents.

CAUTION! Do not expose to liquids; avoid extreme temperatures. Use only approved chargers.

Regulatory Information

FCC Part 15: Class B digital device; complies with limits for residential use. ICES-003: Compliant. DECT: Operates in 1.9GHz band. Contains FCC ID: 2AJMR-W60B. Copyright © Yealink Inc. For support, visit www.yealink.com or contact your reseller.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Handset not registering	Out of range/PIN incorrect	Move closer to base; verify PIN (0000); reboot base.
No dial tone	SIP account/network	Check SIP configuration in web interface; verify network connectivity.
Poor audio quality	Interference/low battery	Reduce wireless interference; charge handset; check QoS settings.
Bluetooth not pairing	Distance/disabled	Ensure Bluetooth enabled on both devices; stay within 10m.
Web interface inaccessible	IP address/firewall	Find IP via handset menu; ensure no firewall blocking port 80.

Reset: On base, press reset button for 10 seconds to factory default (admin password reset to admin).

Service: www.yealink.com/support; contact your distributor.