Yealink DECT IP Phone W73H Manual

The Yealink W73H is a professional DECT IP phone system consisting of a base station (W73B) and cordless handsets (W73H). It supports HD voice, wideband audio, up to 8 handsets registration, up to 10 SIP accounts, and features a 1.8-inch color display, dedicated message waiting indicator, noise shield technology, and support for Yealink's DECT Manager for centralized provisioning and management. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

Features at a Glance

Key components: W73B Base Station, W73H Cordless Handset, Power Adapter, Ethernet Cable, Handset Charger, Belt Clip.

Installation

Unpack and inspect contents. Place base station on stable surface.

1. Connect Base to Network: Use included Ethernet cable to connect the W73B LAN port to your router/switch.
2. Power the Base: Connect the power adapter to the DC 5V port and plug into AC outlet. Alternatively, use PoE.
3. Charge the Handset: Place the W73H handset on its charging cradle. Charge fully before first use.
4. Install Handset Battery: If not pre-installed, insert the provided battery into the handset back compartment.

WARNING! Use only the provided Yealink power adapter. Ensure proper ventilation around the base station.

First-Time Setup

Power on the base and handset; follow automatic registration process.

1. Handset Registration: The handset will automatically search and register to the base. PIN code may be required (default is 0000).
2. Configure SIP Accounts: Access the web interface of the base station (via IP address) to configure your VoIP service provider details.
3. Set Date & Time: Configure via handset menu (Settings > Time & Date) or base web interface.
4. Adjust Audio Settings: Set ringer volume, handset volume, and tone settings via handset.

CAUTION! Keep the base station away from other electronic devices that may cause interference.

Specifications

• Handset Display: 1.8-inch TFT, 128x160 pixels, color.
• DECT Standard: DECT 6.0 (1.9 GHz), GAP compliant.
• Voice Codecs: G.711a/u, G.722, G.726, G.729AB.
• Battery: Rechargeable Li-ion, up to 15 hours talk time, 180 hours standby.
• Base Ports: 2x RJ45 (LAN, PC), DC 5V power input.
• Range: Up to 50 meters indoors, 300 meters outdoors (open area).
• SIP Accounts: Up to 10 accounts configurable on base.
• Handsets per Base: Up to 8 handsets.
• Power Source: 100-240V AC, 50/60Hz adapter or IEEE 802.3af PoE.
• Operating Temp: 0°C to 40°C (32°F to 104°F).

Controls and Settings

Access menu via handset MENU button or base web GUI. Handset Keys: NAVIGATION, MENU, SOFT KEYS, SPEAKERPHONE, VOLUME, MUTE, TRANSFER, CONFERENCE, REDIAL, HEADSET.

Handset Menu: Call History, Contacts, Messages, Settings (Audio, Display, Time, Network), Intercom, Paging.

Base Web Interface (via IP): Account configuration, Firmware upgrade, DECT settings, Security, System status. Audio: Ringer volume, handset speaker volume, headset volume, mute. Network: Static/DHCP IP, VLAN, QoS. Features: Call forward, call waiting, DND, auto answer.

Connecting to Network

Base connects via Ethernet to your LAN. PC can be connected to base's PC port.

1. Ensure base is powered off before connecting cables.
2. Connect Ethernet cable from your router/switch to the LAN port on the W73B base.
3. For PoE, ensure your switch provides 802.3af power; connect to LAN port.
4. Power on the base. Check LED indicators (PWR steady, LAN blinking).
5. Obtain base IP address via handset menu (Status > Network) for web configuration.

Tip: Use a standard CAT5e or higher Ethernet cable for reliable connection.

Making and Receiving Calls

Supports multiple lines and accounts.

1. Make a Call: Lift handset or press SPEAKERPHONE, dial number, press CALL/SEND.
2. Receive a Call: Press CALL/SEND or any dial key to answer. Press REJECT to decline.
3. End a Call: Press END or place handset back on charger.
4. Hold: Press HOLD during a call.
5. Transfer: Press TRANSFER, dial target number, press TRANSFER again to complete.
6. Conference: During a call, press CONFERENCE, dial second party, press CONFERENCE again to merge.
7. Redial: Press REDIAL to call last dialed number.
8. Mute: Press MUTE during a call to mute microphone.

WARNING! Do not use the phone in wet conditions. Keep away from water.

Advanced Features

Intercom: Call between registered handsets. Paging: Broadcast announcement to all handsets. Call Forward: Redirect calls based on rules. DND (Do Not Disturb): Silence calls. Headset Mode: Use wired headset via 3.5mm jack. Phonebook: Store contacts on handset or base. Firmware Upgrade: Via web interface or TFTP.

Care & Cleaning

Unplug power before cleaning. Use a soft, dry cloth to clean handset and base. Do not use chemicals or abrasive materials.

CAUTION! Do not disassemble the device. Avoid extreme temperatures and humidity.

Regulatory Information

FCC Part 15: Class B digital device; complies with limits for residential installation. ICES-003: Complies with Canadian EMI regulations. DECT 6.0 operates in 1.9 GHz band. This device may not cause harmful interference and must accept any interference received. For support, visit www.yealink.com or contact your authorized Yealink distributor.

Troubleshooting

Reset: Press and hold the base reset button for 10 seconds to factory default (web settings will be lost).

Service: Contact your VoIP service provider or visit www.yealink.com for firmware and documentation.