Yealink HD W56H Manual

The Yealink HD W56H is a high-definition DECT cordless phone system designed for small to medium businesses. It features a base station supporting up to 8 handsets, HD voice quality, a 2.4-inch color display, Bluetooth connectivity, multi-line support, conference calling, and integration with VoIP platforms. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Advanced Calling Features 8. Accessibility Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Base Station, HD Handset(s), Power Adapter, Telephone Cable, Ethernet Cable, Quick Start Guide.

Feature	Description
HD Voice	Wideband audio for crystal-clear calls
DECT Technology	Secure wireless connection with up to 8 handsets
Bluetooth	Connect mobile phones for call handling
Color Display	2.4-inch screen for caller ID and menus
Multi-Line Support	Handle multiple calls simultaneously
Conference Calling	3-way conference capability
Headset Port	3.5mm jack for wired headset
Power Adapter	Powers base station and charges handset
Ethernet Port	For network connection (SIP registration)
Phonebook	Store up to 500 contacts

Installation

Unpack and inspect contents. Place base station on stable surface.

Connect base station: Plug Ethernet cable into LAN port and router.
Connect telephone line: Use provided cable to connect LINE port if using PSTN.
Power on: Connect power adapter to base station and electrical outlet.
Register handsets: Place handset on base to auto-register; repeat for additional handsets.

WARNING! Use only provided power adapter. Ensure proper ventilation around base station.

First-Time Setup

Power on handset; follow on-screen prompts.

Set language: Press MENU > Settings > Language > ENGLISH (default).
Configure time/date: MENU > Settings > Time & Date > Set automatically or manually.
Register with VoIP: Enter SIP server details provided by your service provider.
Test call: Make a test call to verify audio quality and connectivity.

CAUTION! Keep base station away from heat sources and water.

Specifications

Display: 2.4-inch color TFT, 320x240 pixels.
Audio: HD Voice (G.722), Opus codec support.
Wireless: DECT 6.0 (1.9 GHz), Bluetooth 4.2.
Battery: Rechargeable Li-ion, up to 10 hours talk time.
Connectivity: 10/100 Mbps Ethernet, 3.5mm headset jack.
Conference: 3-way conference calling.
Phonebook: 500 entries, with photo support.
Power Source: 100-240V AC, 50/60Hz.
Operating Temp: 0°C to 40°C (32°F to 104°F).

Controls and Settings

Access menu via MENU button on handset. Front Panel: Navigation keys, Soft keys, Speakerphone, Volume buttons.

Base Station: Registration button, Ethernet port, Power LED, DECT LED.

Settings: Language, Time/Date, Sound (ringer volume, tone), Display (brightness, contrast), Network (SIP, DHCP). Advanced: Call Forward, Do Not Disturb, Call Waiting, Auto Answer. Bluetooth: Pair with mobile phone for call transfer.

Connecting Devices

Network: Ethernet to router. PSTN: Telephone cable to wall jack. Bluetooth: Pair with mobile device.

Turn off devices before connecting cables.
Match cables to ports (Ethernet to LAN, phone cable to LINE).
For Bluetooth: MENU > Bluetooth > Search and pair device.

Tip: Use CAT5e or higher Ethernet cable for optimal network performance.

Advanced Calling Features

Supports call hold, transfer, conference, and more.

Call Hold: Press Hold during active call.
Call Transfer: Press Transfer, enter number, press Transfer again.
Conference: During call, press Conf, dial second party, press Conf to merge.
Call Forward: MENU > Features > Call Forward > Enable and set number.
Do Not Disturb: MENU > Features > DND > On/Off.
Phonebook: Add/edit contacts via MENU > Directory.
Call History: View missed, received, dialed calls.

WARNING! Do not use during electrical storms. Secure cords to prevent tripping.

Accessibility Features

Ringer Volume: Adjust from 0 to 5 levels. Visual Alerts: LED indicator for missed calls. Hearing Aid Compatible: M4/T4 rating. Large Font: Enable in Display settings.

Care & Cleaning

Unplug before cleaning. Use slightly damp cloth for handset and base; do not use abrasive cleaners.

CAUTION! Avoid liquids entering device. Do not disassemble.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits. ICES-003: Complies with Canadian EMI standards. DECT 6.0 operates in 1.9 GHz band. Copyright © Yealink Inc. For support, visit www.yealink.com or contact 1-800-746-1512.

Troubleshooting

Symptom	Possible Cause	Corrective Action
No dial tone	Network/PSTN issue	Check Ethernet/phone cable; restart base station; verify SIP registration.
Handset not registering	Distance/battery	Move handset closer to base; recharge battery; press registration button on base.
Poor audio quality	Interference/low battery	Reduce wireless interference; ensure handset battery charged; check HD Voice settings.
Bluetooth not pairing	Settings/range	Enable Bluetooth on mobile; ensure within 10 meters; restart both devices.
Display blank	Battery/settings	Recharge handset; adjust display brightness; reset handset if needed.

Reset: MENU > Settings > System > Reset to Factory Defaults.

Service: 1-800-746-1512; www.yealink.com