yealink model sip t54w manual

The Yealink SIP-T54W is a high-performance IP phone designed for modern business communications, featuring a 7-inch color touchscreen, support for up to 16 SIP accounts, integrated dual Gigabit Ethernet ports, built-in Bluetooth and Wi-Fi, HD audio quality, and compatibility with major SIP platforms. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Advanced Features 8. Accessibility Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: 7-inch capacitive touchscreen, Handset, Base unit, Ethernet cables, Power adapter, Quick start guide.

FeatureDescription
Display7-inch color LCD touchscreen with 800x480 resolution
Network PortsDual Gigabit Ethernet (LAN and PC)
WirelessBuilt-in Wi-Fi (802.11a/b/g/n/ac) and Bluetooth 4.2
AudioHD handset and speakerphone with Opus codec support
SIP AccountsUp to 16 SIP lines/accounts
ExpansionSupport for Yealink expansion modules (optional)
Headset Port3.5mm headset jack for wired headsets
PowerIEEE 802.3af/at PoE or external power adapter
ConferenceBuilt-in 3-party audio conference
SecuritySRTP, TLS, 802.1x network authentication

Installation

Unpack and inspect contents. Place on stable desk surface.

  1. Connect to network: Use Ethernet cable to connect LAN port to switch/router. For PoE, ensure switch supports 802.3af/at.
  2. Connect handset: Plug handset cord into dedicated port on base.
  3. Connect power: If not using PoE, connect included power adapter to DC port and wall outlet.
  4. Optional headset: Plug into 3.5mm headset jack.

WARNING! Use only Yealink-approved power adapter. Ensure proper ventilation around device.

First-Time Setup

Power on phone; follow on-screen prompts.

  1. Select language: Choose from English, Spanish, French, etc.
  2. Network configuration: Obtain IP via DHCP or enter static IP manually.
  3. Provisioning: Enter URL for auto-provisioning server or manually configure SIP account.
  4. Test call: Make a test call to verify audio and registration.
  5. Configure preferences: Set time zone, ringtones, screen timeout.

CAUTION! Keep firmware updated for security and performance.

Specifications

Controls and Settings

Access settings via touchscreen menu or web interface (http://phone-ip). Front: Touchscreen, physical HOME button, MUTE button.

Touchscreen Interface: Home screen with lines, contacts, call history, settings. Navigation via swipe and tap.

Basic Settings: Phone > Account configuration (SIP server, username, password). Audio: Volume controls for handset, speaker, ringer. Display: Brightness, screensaver, wallpaper. Network: Wi-Fi setup, Ethernet configuration, VLAN. Advanced: Call features (call forward, DND, call waiting), BLF configuration, firmware upgrade.

Connecting Devices

Network: Ethernet to LAN port. PC: Connect to PC port for pass-through. Wi-Fi: Enable in network settings, select SSID, enter password. Bluetooth: Pair headset or mobile phone in Bluetooth menu.

  1. Ensure phone is powered on and idle.
  2. Navigate to Settings > Network > Wi-Fi (or Bluetooth).
  3. Select device/network and enter credentials if required.
  4. Verify connection status on screen.

Tip: For best Wi-Fi performance, place phone within range of router.

Advanced Features

Supports advanced business telephony features.

  1. BLF (Busy Lamp Field): Monitor extension status on screen keys.
  2. Call Park/Pickup: Park calls and retrieve from other phones.
  3. Intercom: Configure direct voice communication between extensions.
  4. Conference: Initiate 3-party audio conference from call screen.
  5. Call Recording: Start/stop recording via softkey (if supported by server).
  6. XML Browser: Display custom XML applications (weather, directory).
  7. Expansion Modules: Connect up to 2 Yealink EXP40 modules for additional keys.
  8. Hot Desking: Log in with personal account on shared phone.

WARNING! Advanced features require compatible SIP server configuration.

Accessibility Features

High Contrast Mode: Enable in display settings for better visibility. Audio: Adjustable ringer volume and tone. Large Font: Option to increase font size on screen. TTY Support: Configurable if required by local regulations.

Care & Cleaning

Unplug power before cleaning. Use slightly damp, lint-free cloth for screen and body. Do not use abrasive cleaners or sprays.

CAUTION! Avoid liquid contact with ports and openings. Do not disassemble.

Regulatory Information

FCC Part 15: Class B digital device; complies with limits for residential installation. CE: Conforms to European EMC and safety directives. This device may not cause harmful interference and must accept any interference received. Contains FCC ID: 2ABAP-T54W. For support, visit www.yealink.com or contact your local distributor.

Troubleshooting

SymptomPossible CauseCorrective Action
No powerPower sourceCheck PoE switch or power adapter connection; try different outlet.
No networkCable/DHCPVerify Ethernet cable; restart router; check for valid IP in status.
No audioVolume/codecIncrease volume; check mute; verify audio codec compatibility with server.
Registration failedSIP credentialsVerify username, password, server address; check network firewall.
Touchscreen unresponsiveCalibrationRestart phone; perform touchscreen calibration in settings.
Wi-Fi not connectingSignal/credentialsMove closer to router; re-enter Wi-Fi password; check for MAC filtering.

Reset: Press and hold OK key during boot for factory reset (erases all settings).

Service: Contact Yealink support or authorized service center. Firmware downloads: support.yealink.com.

Yealink SIP-T54W User Manual © - All Rights Reserved 2025