Yealink MP54 User Manual

The Yealink MP54 is a professional IP conference phone designed for medium to large meeting rooms. It features high-definition audio with Acoustic Shield technology, a 7-inch color touch screen, support for up to 5 SIP accounts, Bluetooth connectivity, dual Gigabit Ethernet ports, integrated Wi-Fi, USB recording, and compatibility with major IP-PBX platforms. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Conference Features 8. Accessibility Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: 7-inch color touch screen, HD voice module with Acoustic Shield, Bluetooth module, Dual Gigabit Ethernet ports, Wi-Fi antenna, USB 2.0 port, MicroSD card slot, Handset, Power adapter.

Feature	Description
HD Voice	Full-duplex speakerphone with Acoustic Shield technology for crystal clear audio
7-inch Touch Screen	Color LCD with intuitive user interface and multi-language support
Network Ports	Dual Gigabit Ethernet ports with PoE support (802.3af)
Wireless Connectivity	Integrated Wi-Fi (802.11a/b/g/n/ac) and Bluetooth 4.2
Expansion Module	Supports connection of Yealink EXP expansion modules
USB Port	USB 2.0 port for call recording and firmware updates
MicroSD Card Slot	For additional storage of call recordings and configuration files
Conference Features	Supports up to 8-party conference calls with excellent audio quality
SIP Accounts	Supports up to 5 SIP accounts for flexible deployment
Power Options	Power over Ethernet (PoE) or external power adapter

Installation

Unpack and inspect contents. Place on stable conference table.

Connect to network: Use Ethernet cable to connect LAN port to network switch/router.
Power connection: Use PoE switch or connect power adapter to DC port.
Connect handset: Plug handset cable into dedicated port on back of device.
Optional connections: Connect expansion module via EXP port, USB device to USB port.

WARNING! Ensure proper ventilation around the device. Use only Yealink-approved power adapter.

First-Time Setup

Power on device; follow on-screen prompts.

Network configuration: Auto-detect or manually configure IP settings via touch screen.
SIP account setup: Enter SIP server details, username, password for your VoIP service.
Language selection: Choose preferred language from settings menu.
Audio calibration: Run audio setup wizard for optimal microphone and speaker performance.
Date and time: Set time zone and synchronization method (NTP recommended).

CAUTION! Keep device away from direct sunlight and heat sources.

Specifications

Display: 7-inch color TFT LCD touch screen (800 x 480 pixels).
Audio Features: HD voice, Acoustic Shield technology, full-duplex speakerphone.
Network: Dual 10/100/1000 Mbps Ethernet ports, Wi-Fi 802.11a/b/g/n/ac.
Bluetooth: Version 4.2 for headset and mobile phone integration.
Conference Capacity: Up to 8 participants in conference calls.
SIP Accounts: Up to 5 SIP accounts simultaneously.
Power Supply: PoE (802.3af) or 12V DC power adapter.
Operating Temperature: 0°C to 40°C (32°F to 104°F).
Supported Protocols: SIP RFC3261, TCP/IP, UDP, RTP, RTCP, HTTP, HTTPS.

Controls and Settings

Access settings via touch screen interface. Physical buttons: Volume up/down, Mute, Headset, Speakerphone.

Touch Screen Interface: Home screen with dial pad, call history, contacts, conference controls.

Audio Settings: Microphone gain, speaker volume, acoustic fence settings, noise reduction. Network: IP configuration, VLAN settings, Wi-Fi setup, QoS. Account Settings: SIP account configuration, codec selection (G.711, G.722, G.729). System: Language, time zone, screen brightness, firmware upgrade. Security: Admin password (default: admin), user password, encryption settings.

Connecting Devices

Network: Ethernet cable to LAN port. Expansion: EXP40 expansion module via EXP port. USB: Storage device for recording.

Turn off device before connecting accessories.
Connect headset to headset port or pair via Bluetooth.
Connect USB storage device for call recording functionality.
For Wi-Fi: Configure wireless network through network settings.

Tip: Use shielded Ethernet cables for best performance in electrically noisy environments.

Conference Features

Supports ad-hoc and scheduled conference calls with excellent audio quality.

Make call: Dial number directly or select from contacts/history.
Add participants: During active call, tap "Add Call" to bring in additional participants.
Conference controls: Mute individual participants, adjust volume per participant.
Record conference: Tap record button to save conference to USB storage.
Hold/Transfer: Place call on hold or transfer to another extension.
Bluetooth conference: Pair mobile phone via Bluetooth for mobile participants.
Acoustic Shield: Automatically suppresses background noise for clearer audio.
Directory access: Access corporate directory via LDAP integration.

WARNING! Do not expose microphones to extreme moisture. Keep liquids away from device.

Accessibility Features

Visual: Adjustable screen brightness, high contrast mode, large font option. Audio: Hearing aid compatible, adjustable ring tones and volumes. Physical: Tactile buttons for essential functions, wheelchair accessible design.

Care & Cleaning

Unplug before cleaning. Use slightly damp cloth for screen; dry cloth for body. Do not use abrasive cleaners.

CAUTION! Never spray liquids directly on device. Avoid chemical cleaners on touch screen.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for commercial use. CE, RCM, UKCA certified. Contains FCC ID: 2AJGM-MP54. For EU compliance: WEEE directive applies. Copyright © 2023 Yealink Inc. All rights reserved. For support, visit www.yealink.com or contact your local Yealink distributor.

Troubleshooting

Symptom	Possible Cause	Corrective Action
No power	Power source/connection	Check PoE switch or power adapter connection; verify power outlet.
No network connection	Cable/configurations	Check Ethernet cable; verify IP settings; restart router/switch.
No audio in calls	Volume/mute settings	Check mute status; adjust volume; verify audio codec settings.
Cannot register to SIP server	Account credentials	Verify username/password; check SIP server address/port; confirm network connectivity.
Touch screen not responsive	Calibration needed	Restart device; perform touch screen calibration in settings.
Poor audio quality	Network/placement	Check network QoS settings; reposition device for better acoustics.
Bluetooth not connecting	Pairing mode/distance	Ensure Bluetooth device in pairing mode; reduce distance; remove obstacles.

Reset: Press and hold mute button for 10 seconds during boot for factory reset.

Firmware Update: Download latest firmware from Yealink website and update via web interface.

Service: Contact Yealink technical support or authorized service center.