Yealink MP56 E2 Manual

The Yealink MP56 E2 is a professional IP conference phone designed for medium to large meeting rooms, featuring high-fidelity audio with 360° full-duplex speakerphone, advanced noise and echo cancellation, support for up to 5 daisy-chained expansion microphones, touch screen interface, dual Gigabit Ethernet ports with PoE support, Bluetooth connectivity, and compatibility with major SIP-based IP-PBX platforms. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Conference Call Operations 8. Accessibility Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Main conference unit with touch screen, Expansion Microphones, Power Adapter, Network Cable, Remote Control.

FeatureDescription
Audio TechnologyFull-duplex speakerphone with 360° coverage, HD Voice
Microphone ArrayBuilt-in 3-microphone array with beamforming
Expansion SupportUp to 5 daisy-chained expansion microphones (optional)
Display4.3-inch color touch screen with intuitive interface
Network PortsDual Gigabit Ethernet ports (LAN/PoE, PC)
BluetoothBluetooth 5.0 for wireless headset connectivity
Audio Interfaces3.5mm headset jack, external speaker output
Conference FeaturesOne-touch conference, mute all, call recording
Codec SupportOpus, G.722, G.711, G.729, iLBC
Power OptionsPoE (802.3af), 12V DC power adapter

Installation

Unpack and inspect contents. Place on stable conference table surface.

  1. Connect to network: Use Ethernet cable to connect LAN/PoE port to switch/router.
  2. Connect expansion microphones: Daisy-chain via RJ45 cables for extended coverage.
  3. Power the device: Use PoE switch or connect 12V DC power adapter.
  4. Connect optional devices: Bluetooth headset or external speaker via audio jacks.

WARNING! Use only Yealink-approved power adapter. Ensure proper ventilation around device.

First-Time Setup

Power on device; follow on-screen initialization wizard.

  1. Network configuration: Obtain IP via DHCP or configure static IP in network settings.
  2. PBX provisioning: Enter SIP server address, username, password for auto-provisioning.
  3. Audio calibration: Run audio setup wizard for optimal microphone and speaker settings.
  4. Time and language: Set time zone, date format, and display language.

CAUTION! Keep device away from direct heat sources and liquids.

Specifications

Controls and Settings

Access settings via touch screen menu or web configuration interface.

Touch Screen Interface: Home screen with call controls, directory, call history, settings.

Audio Settings: Microphone gain, speaker volume, echo cancellation level, noise reduction. Network Settings: IP configuration, VLAN, QoS, SIP settings. Conference Settings: Default conference number, mute all function, call recording options. System Settings: Language, time, screen brightness, admin password (default: admin).

Connecting Devices

Expansion Microphones: Connect via RJ45 cables in daisy-chain topology. PC Connection: Use PC port for network pass-through. External Audio: 3.5mm headset jack and speaker output.

  1. Power off device before connecting expansion microphones.
  2. Use Cat5e or higher Ethernet cables for microphone connections.
  3. For Bluetooth pairing, enable Bluetooth in settings and put headset in pairing mode.

Tip: Position expansion microphones evenly around conference table for optimal coverage.

Conference Call Operations

Supports ad-hoc and scheduled conference calls.

  1. Make call: Dial number using on-screen keypad or select from directory.
  2. Start conference: During active call, tap "Add Call" to invite additional participants.
  3. Mute controls: Individual mute or "Mute All" for complete silence.
  4. Call recording: Tap record button to save conference audio (check local regulations).
  5. Volume adjustment: Use on-screen slider or physical volume buttons.
  6. Transfer call: Transfer to another extension or mobile number.
  7. End conference: Tap end call button to disconnect all participants.

WARNING! Do not cover microphone or speaker grilles during operation.

Accessibility Features

Visual Alerts: LED indicators for call status. Audio Prompts: Voice guidance for key operations. High Contrast Mode: Display setting for improved visibility. TTY Compatibility: Supports teletypewriter devices when configured.

Care & Cleaning

Power off and disconnect before cleaning. Use slightly damp lint-free cloth for screen. Use dry cloth for body and microphone surfaces.

CAUTION! Do not use abrasive cleaners or solvents. Avoid liquid contact with ports and openings.

Regulatory Information

FCC Part 15: Class B digital device compliant. CE Declaration of Conformity. This device complies with Industry Canada license-exempt RSS standard(s). Copyright © Yealink Network Technology. All trademarks are property of their respective owners. For support, visit www.yealink.com or contact your authorized Yealink distributor.

Troubleshooting

SymptomPossible CauseCorrective Action
No powerPower source/connectionCheck PoE switch or power adapter connection; verify power outlet.
No network connectionCable/DHCP settingsCheck Ethernet cable; verify DHCP server availability; try static IP.
Poor audio qualityMicrophone placement/networkReposition microphones; check network QoS settings; run audio calibration.
Cannot register to PBXSIP credentials/serverVerify username/password; check SIP server address and network connectivity.
Touch screen unresponsiveScreen calibrationRestart device; perform touch screen calibration in system settings.

Factory Reset: Press and hold reset button for 10 seconds during power-up.

Support: www.yealink.com/support; contact local distributor for service.

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