Yealink Phone Manual SIP T54W

The Yealink SIP-T54W is a high-performance IP phone designed for business environments, featuring a large color LCD display, support for up to 16 SIP accounts, Gigabit Ethernet ports, HD voice quality, built-in Bluetooth and Wi-Fi (on select models), and compatibility with major SIP-based IP-PBX systems and service providers. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Advanced Features 8. Accessibility Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Large color LCD display, Handset, Base unit, Ethernet ports, Power adapter, Handset cord, Network cable.

Feature	Description
Display	4.3-inch color TFT LCD with 480 x 272 resolution
Network Ports	Dual Gigabit Ethernet (10/100/1000 Mbps) with integrated PoE support
Bluetooth	Built-in for headset pairing (on T54W model)
Wi-Fi	802.11 a/b/g/n/ac dual-band support (on T54W model)
HD Voice	Wideband audio with Opus, G.722, G.729, G.711 codecs
SIP Accounts	Supports up to 16 SIP accounts
Expansion Module	Support for up to 3 Yealink expansion modules (optional)
Headset Port	3.5mm headset jack for wired headset connection
USB Port	For future expansion and updates
Conference	Built-in support for 3-party conference calls

Installation

Unpack and inspect contents. Place on stable surface.

Connect to Network: Use the provided Ethernet cable to connect the LAN port on the phone to your network switch or router. For PoE, ensure your switch supports 802.3af/at.
Connect Handset: Plug the handset cord into the dedicated port on the base unit and the handset.
Connect Power: If not using PoE, connect the included power adapter to the DC 5V port and a wall outlet.
Connect Optional Devices: Plug a headset into the 3.5mm jack or connect an expansion module to the EXP40 port.

WARNING! Use only the provided or Yealink-approved power adapter. Ensure proper ventilation around the device.

First-Time Setup

Power on the phone; follow on-screen prompts.

Network Configuration: The phone will attempt to obtain an IP address via DHCP. Check the screen for the assigned IP.
Access Web Interface: From a computer on the same network, enter the phone's IP address into a web browser.
Configure SIP Accounts: Navigate to Account > General and enter SIP server details provided by your service provider.
Set Language and Time: In Settings > Basic, set preferred language (default: English) and configure NTP server for time synchronization.
Test Call: Lift the handset and dial a test number to verify audio and registration.

CAUTION! Keep firmware updated for security and performance. Back up configuration after setup.

Specifications

Display: 4.3-inch TFT color LCD, 480 x 272 pixels.
Network: Dual 10/100/1000 Mbps Ethernet, IEEE 802.3af/at PoE, 802.11 a/b/g/n/ac Wi-Fi (T54W model).
Bluetooth: Version 4.2, HSP/HFP/A2DP/AVRCP profiles.
Audio Codecs: Opus, G.722, G.729A/B, G.711 (A/μ-law), iLBC, G.726.
Protocols: SIP (RFC3261), TCP/IP, UDP, RTP, RTCP, HTTP/HTTPS, DNS, DHCP, LLDP-MED.
Power Supply: 100-240V AC, 50/60Hz adapter or PoE (802.3af Class 2).
Operating Temp: 0°C to 40°C (32°F to 104°F).
Supported Expansion: Up to 3 Yealink EXP40 expansion modules (80 programmable keys total).

Controls and Settings

Access settings via the LCD touch screen or physical buttons. Front Panel: MUTE, HEADSET, SPEAKERPHONE, NAVIGATION keys, VOLUME buttons.

Touch Screen: Home screen with status, call history, contacts, and features. Swipe for additional menus.

Basic Settings: Language, time zone, screen brightness, ringtone selection. Account Settings: SIP server, username, password, display name. Audio Settings: Handset volume, speaker volume, headset volume, mute. Network Settings: Wired/Wi-Fi network configuration, VLAN, QoS. Features: Call forward, DND, call waiting, auto answer, BLF.

Connecting Devices

Network: LAN port to switch/router. Optional: Headset, expansion module, Bluetooth headset.

Turn off phone before connecting wired accessories.
For Bluetooth: Enable Bluetooth in phone settings, put headset in pairing mode, select from discovered devices.
For Expansion Module: Connect to EXP40 port, phone will auto-detect and prompt for configuration.
Select audio path via HEADSET or SPEAKERPHONE button during a call.

Tip: Use Cat5e or better Ethernet cables for Gigabit performance. Keep Wi-Fi antenna upright for best signal.

Advanced Features

Supports advanced business telephony features.

BLF (Busy Lamp Field): Monitor status of colleagues; speed dial with a single press.
Call Park/Pickup: Park a call for retrieval from another extension.
Intercom: Configure for instant voice communication between extensions.
Conference: Initiate a 3-party conference call directly from the phone.
Music on Hold: Upload custom audio files via web interface.
XML Browser: Support for custom XML applications and directories.
VPN Support: Built-in OpenVPN for secure remote provisioning.
LDAP Directory: Integrate with corporate LDAP for contact lookup.

WARNING! Configure advanced features through the web interface or contact your system administrator.

Accessibility Features

High-Contrast Display Mode: Enable in Settings > Display. Adjustable Font Size: For menu and caller ID. Audio: Adjustable tone and volume for ringtone, handset, speaker. Physical Buttons: Tactile keys for navigation and volume control.

Care & Cleaning

Unplug from power before cleaning. Use a soft, dry, lint-free cloth. For stubborn marks, lightly dampen cloth with water only. Do not use solvents or abrasive cleaners.

CAUTION! Do not allow moisture to enter any openings. Keep away from direct heat sources.

Regulatory Information

FCC Part 15: Class B digital device; complies with limits for residential use. ICES-003: Compliant. CE, RCM, UKCA marked. Contains FCC ID: 2ADUI-T54W. This device complies with part 15 of the FCC Rules. For support, visit www.yealink.com or contact your authorized Yealink distributor.

Troubleshooting

Symptom	Possible Cause	Corrective Action
No power/display	Power/PoE issue	Check power adapter connection; verify PoE switch is enabled and provides sufficient power.
No network connectivity	Cable/DHCP issue	Reseat Ethernet cable; check network switch; verify DHCP server is reachable.
Cannot register to SIP server	Account settings	Verify SIP username, password, and server address; check firewall/NAT settings.
No audio on calls	Network/audio path	Check QoS settings; ensure correct audio device (handset/headset/speaker) is selected.
Bluetooth not connecting	Pairing mode/distance	Ensure headset is in pairing mode; move phone and headset closer together; restart both devices.
Phone reboots randomly	Power/overheating	Check power source stability; ensure phone is in a well-ventilated area.

Reset: Press and hold the OK key for 10 seconds during boot to factory reset (erases all settings).

Service: Refer to www.yealink.com/support for firmware, documentation, and contact information.