Yealink Phone Manual W73H

The Yealink W73H is a DECT cordless VoIP phone system designed for business environments, featuring a base station with support for up to 8 handsets, HD voice quality, 5-hour talk time, multi-line support, Bluetooth connectivity, and integration with major IP-PBX platforms. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Advanced Features 8. Accessibility Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Base Station, Cordless Handset, Power Adapter, Ethernet Cable, Handset Charger, User Manual.

FeatureDescription
DECT TechnologySecure wireless communication with up to 8 handsets
HD VoiceWideband audio for crystal-clear conversations
BluetoothConnect mobile devices for call handling
Multi-line SupportUp to 5 SIP accounts per handset
Large Display2.4-inch color screen with backlight
Talk TimeUp to 5 hours continuous use
Standby TimeUp to 120 hours
Conference Calling3-party conference support
Headset Port3.5mm jack for wired headset
Power over EthernetIEEE 802.3af compliant (optional)

Installation

Unpack and inspect contents. Place base station on stable surface.

  1. Connect base station: Use Ethernet cable to connect LAN port to router/switch.
  2. Power connection: Connect power adapter to base station and wall outlet.
  3. Handset setup: Place handset in charging cradle for initial charge (4 hours).
  4. Additional handsets: Register up to 7 additional handsets through base station menu.

WARNING! Use only Yealink-approved power adapter. Ensure proper ventilation around base station.

First-Time Setup

Power on base station and handset; follow on-screen prompts.

  1. Network configuration: Auto-provision via DHCP or manual IP setup through web interface.
  2. SIP account setup: Enter server details provided by your VoIP service provider.
  3. Handset registration: Press and hold registration button on base for 5 seconds, then follow handset prompts.
  4. Date and time: Set automatically via NTP or manually through settings.
  5. Language selection: Default ENGLISH; change through handset menu.

CAUTION! Keep base station away from heat sources and moisture.

Specifications

Controls and Settings

Access menu via handset MENU button or web interface (default IP: 192.168.0.10).

Handset Controls: Navigation keys, SOFT KEYS, SPEAKER, MUTE, VOLUME, TRANSFER, CONFERENCE, HEADSET, REDIAL.

Basic Settings: Language, Time format, Display contrast, Backlight duration, Ringtone selection, Volume levels.

Advanced Settings: SIP accounts, Network configuration, Bluetooth pairing, Call features (call waiting, forward, hold), Security settings.

Web Interface: Access via browser for advanced configuration (username: admin, password: admin).

Connecting Devices

Network: Ethernet cable to router. Bluetooth: Pair with mobile devices. Headset: 3.5mm jack.

  1. Turn off devices before connecting cables.
  2. For PoE: Connect to PoE switch/injector (if supported).
  3. Bluetooth pairing: Enable Bluetooth on handset, search for devices, enter PIN if required.
  4. Headset: Plug 3.5mm jack into handset port.

Tip: Use quality CAT5e or higher Ethernet cable for best performance.

Advanced Features

Supports advanced business telephony features.

  1. Call Transfer: Press TRANSFER during call, enter destination number.
  2. Conference Calls: During call, press CONFERENCE, dial second party, press CONFERENCE again.
  3. Call Forward: Menu > Call Features > Forward > Always/Busy/No Answer.
  4. Speed Dial: Program frequently called numbers for quick access.
  5. Call History: View missed, received, and dialed calls.
  6. Intercom: Direct communication between registered handsets.
  7. Message Waiting Indicator: Visual alert for voicemail.
  8. Directory: Store up to 500 contacts with multiple numbers each.

WARNING! Do not expose handset to extreme temperatures. Use only original charger.

Accessibility Features

Hearing Aid Compatible: M4/T4 rating. Visual Alerts: Flashing LED for incoming calls. Audio Adjustment: Separate volume controls for handset, speaker, ringer. Large Text: Option for enlarged font on display. High Contrast: Display contrast adjustment.

Care & Cleaning

Unplug power before cleaning. Use slightly damp cloth for handset and base. Do not use abrasive cleaners.

CAUTION! Never immerse any part in water. Avoid chemical cleaners on display.

Regulatory Information

FCC Part 15: Class B digital device compliant. CE marked. RCM approved. DECT approved for use in supported countries. This device complies with Part 15 of FCC Rules. Copyright © Yealink Network Technology Co., Ltd. For support, visit www.yealink.com or contact your local distributor.

Troubleshooting

SymptomPossible CauseCorrective Action
No dial toneNetwork/SIP configurationCheck Ethernet connection; verify SIP account settings.
Handset not registeredRegistration processRe-register handset via base station; ensure within range.
Poor audio qualityNetwork/range issuesMove closer to base station; check network bandwidth.
Short battery lifeBattery age/usageReplace battery if old; reduce backlight duration.
Cannot make callsSIP server/networkVerify SIP server address; check firewall settings.
Bluetooth not connectingPairing mode/distanceEnsure Bluetooth enabled; stay within 10 meters.

Reset: Press and hold # key during power-up for factory reset (erases all settings).

Firmware Update: Download latest from Yealink website, upload via web interface.

Service: Contact Yealink support or authorized service center.

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