Yealink Phone T54W Manual

The Yealink T54W is a high-performance IP phone designed for modern business communications, featuring a 4.3-inch color LCD screen, support for up to 16 SIP accounts, HD voice quality, dual Gigabit Ethernet ports, built-in Bluetooth and Wi-Fi, USB connectivity, and advanced call management features. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Advanced Call Features 8. Accessibility Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: 4.3-inch color LCD screen, Handset, Base unit, Power adapter, Ethernet cable, Quick start guide.

Feature	Description
Display	4.3-inch color LCD with touch support
Network Ports	Dual Gigabit Ethernet (LAN/PoE and PC)
Wireless	Built-in Wi-Fi (802.11a/b/g/n/ac) and Bluetooth 4.2
Audio	HD voice, wideband audio, built-in speakerphone
USB Port	For headset dongle or expansion modules
SIP Accounts	Supports up to 16 lines
POWER	Turns phone on/off
HOLD	Places active call on hold
VOLUME	Adjusts handset, speaker, or ringer volume
MUTE	Mutes microphone during calls

Installation

Unpack and inspect contents. Place on stable surface.

Connect network: Use Ethernet cable to connect LAN/PoE port to switch/router.
Connect PC: Use second Ethernet port to connect to computer if needed.
Connect handset: Plug handset cable into dedicated jack.
Power on: Connect power adapter or use PoE (Power over Ethernet).

WARNING! Use only approved power adapter. Ensure proper ventilation around device.

First-Time Setup

Power on phone; follow on-screen prompts.

Network configuration: Phone will attempt DHCP; configure static IP if needed via web interface.
Account registration: Enter SIP server details provided by your service provider.
Set language: In Settings menu, select preferred language (default ENGLISH).
Adjust audio: Test and adjust handset, speaker, and ringer volume.
Configure time/date: Set time zone and synchronization method.

CAUTION! Keep phone away from direct heat sources and liquids.

Specifications

Display: 4.3-inch color LCD, 480 x 272 pixels.
Network: Dual 10/100/1000 Mbps Ethernet, Wi-Fi 802.11a/b/g/n/ac, Bluetooth 4.2.
Audio: HD voice, Opus codec, acoustic shield for noise reduction.
Protocols: SIP RFC3261, TLS, SRTP, IPv4/IPv6.
Power: 100-240V AC adapter or IEEE 802.3af PoE.
Supported Features: Call forward, transfer, conference, park, DND, call recording.
Expansion: Supports Yealink expansion modules (optional).
Operating Temp: 0°C to 40°C (32°F to 104°F).

Controls and Settings

Access settings via touch screen or physical buttons. Front Panel: POWER, HOLD, VOLUME, MUTE, navigation keys.

Touch Screen: Home screen with line keys, contacts, call history, settings.

Basic Settings: Language, time/date, screen brightness, ringtone selection. Audio Settings: Handset volume, speaker volume, ringer volume, audio mode (headset/speakerphone). Network Settings: IP configuration, Wi-Fi setup, VLAN, QoS. Account Settings: SIP server, username, password, display name. Advanced: Call features, BLF (Busy Lamp Field), call recording, firewall.

Connecting Devices

Network: Ethernet to router/switch. Wireless: Wi-Fi for network, Bluetooth for headset. USB: For compatible headsets or expansion.

Turn off phone before connecting additional devices.
For Wi-Fi: Go to Settings > Network > Wi-Fi, select network, enter password.
For Bluetooth headset: Enable Bluetooth, pair device via phone menu.
For expansion module: Connect to USB port, phone will detect automatically.

Tip: Use certified accessories for optimal compatibility and performance.

Advanced Call Features

Supports call transfer, conference, forward, park, and recording.

Make call: Dial number directly or select from contacts/history.
Answer call: Press line key or ANSWER softkey.
Transfer call: Press TRANSFER, dial target, press TRANSFER again.
Conference call: During active call, press CONFERENCE, dial second party, press CONFERENCE to merge.
Call forward: Enable via Settings > Features > Call Forward.
Call recording: Press RECORD during call (if enabled by provider).
DND (Do Not Disturb): Press DND key or enable via settings.
BLF: Monitor colleague status via programmed keys.

WARNING! Do not disassemble phone; no user-serviceable parts inside.

Accessibility Features

Visual alerts: LED indicators for missed calls/messages. Audio adjustments: Independent volume controls for handset, speaker, ringer. Screen: Adjustable brightness and contrast. TTY support: Compatible with teletypewriter devices (check provider support).

Care & Cleaning

Unplug before cleaning. Use slightly damp, lint-free cloth; avoid liquids or abrasive cleaners.

CAUTION! Do not spray liquids directly on phone; keep connectors dry.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. CE, RCM, UKCA marked. Contains FCC ID: 2AKJZ-T54W. For support, visit www.yealink.com or contact your service provider. Copyright © Yealink Inc. All rights reserved.

Troubleshooting

Symptom	Possible Cause	Corrective Action
No power	Power adapter/PoE	Check power connection; try different outlet; ensure PoE switch is enabled.
No network	Cable/DHCP	Check Ethernet cable; restart phone/router; verify DHCP settings.
No audio	Volume/mute	Adjust volume; check mute status; ensure handset is properly connected.
Cannot register	Account settings	Verify SIP server, username, password; check network connectivity.
Screen unresponsive	Software	Restart phone; perform factory reset if needed (backup settings first).

Reset: Press and hold OK key during boot for factory reset (erases all settings).

Service: Contact service provider or visit www.yealink.com for firmware and support.