Yealink Phones SIP T54W Manual

The Yealink SIP-T54W is a high-performance, color-screen IP phone designed for business environments. It features a 4.3-inch color LCD with touch support, Gigabit Ethernet ports, dual-band Wi-Fi (802.11a/b/g/n/ac), Bluetooth 4.2, HD audio, support for up to 16 SIP accounts, and integrated Yealink Optima technology for superior voice quality. Below are key sections covering safety, features, installation, configuration, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Advanced Features 8. Accessibility Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: 4.3-inch color touch screen, handset, base, Ethernet cables, power adapter, quick start guide.

Feature	Description
Display	4.3-inch TFT color LCD with capacitive touch
Network	Dual Gigabit Ethernet ports (LAN/PoE), Wi-Fi 802.11a/b/g/n/ac
Bluetooth	Bluetooth 4.2 for headset pairing
Audio	HD voice, dual microphones, Yealink Optima technology
SIP Accounts	Up to 16 SIP accounts supported
Expansion	Support for Yealink expansion modules (optional)
Codecs	G.722, G.711, G.729, G.726, Opus, iLBC
Power	IEEE 802.3af PoE or external power adapter
Headset Port	3.5mm headset jack (EHS compatible)
USB Port	USB 2.0 port for firmware upgrade or Bluetooth dongle

Installation

Unpack and inspect contents. Place phone on stable surface.

Connect to Network: Use Ethernet cable to connect LAN port to switch/router. For PoE, ensure switch supports 802.3af.
Connect Handset: Plug handset cord into dedicated port on base.
Power On: Connect power adapter to phone and outlet if not using PoE.
Optional Wi-Fi: Enable via phone menu or web interface for wireless connection.
Optional Expansion: Attach expansion module to side port if used.

WARNING! Use only Yealink-approved power adapter. Ensure proper ventilation.

First-Time Setup

Power on phone; follow on-screen prompts.

Select Language: Choose preferred language (default English).
Network Setup: Configure IP settings (DHCP recommended).
SIP Account Registration: Enter SIP server, username, password provided by IT/ISP.
Date & Time: Set manually or sync via NTP server.
Audio Settings: Adjust handset, speaker, ringer volume.
Test Call: Place test call to verify registration and audio.

CAUTION! Keep phone away from liquids and extreme temperatures.

Specifications

Display: 4.3-inch TFT, 480 x 272 pixels, capacitive touch.
Network: Dual 10/100/1000 Mbps Ethernet, Wi-Fi 2.4GHz/5GHz.
Bluetooth: Version 4.2, profiles: HFP, A2DP, AVRCP.
Protocols: SIP RFC3261, TLS, SRTP, IPv4/IPv6.
Audio Features: HD voice, acoustic shield, noise proof.
Power Supply: IEEE 802.3af PoE or 12V DC, 1.5A adapter.
Operating Conditions: 0°C to 40°C, 10% to 90% humidity.
Dimensions: 235mm x 195mm x 175mm (with handset).
Weight: Approx. 1.2 kg.

Controls and Settings

Access settings via touch screen or physical buttons.

Front Panel: Touch screen, navigation pad, volume keys, mute, headset, speakerphone, hold, transfer, conference.

Menu Navigation: Status, Directory, Call History, Settings (Audio, Network, Features).

Web Interface: Access via IP address for advanced configuration (default admin/admin).

Key Settings: Ring tone selection, screen brightness, wallpaper, language, time format, call forwarding, DND, speed dials.

Connecting Devices

Ethernet: LAN port to network. Wi-Fi: Configure via phone menu. Bluetooth: Pair headset via Bluetooth menu.

Turn off phone before connecting wired accessories.
For headset: Plug into 3.5mm jack or pair via Bluetooth.
For expansion module: Attach to side port before powering on.
For PC: Connect PC to phone's PC port for pass-through networking.

Tip: Use shielded cables for Ethernet to reduce interference.

Advanced Features

Supports advanced VoIP features for business use.

Call Handling: Hold, transfer, conference, park, pick-up.
Call Forwarding: Set rules for busy/no answer/unconditional.
Voicemail: Configure visual voicemail via SIP account.
BLF (Busy Lamp Field): Monitor extension status on screen.
XML Applications: Custom phonebook, weather, alerts via XML.
Music on Hold: Upload custom audio files via web interface.
VPN Support: Connect to corporate network via built-in VPN client.
Firmware Upgrade: Upload via web interface or auto-provisioning.

WARNING! Backup configuration before firmware upgrade.

Accessibility Features

High Contrast Mode: Enable in display settings. Large Font: Adjust text size. Audio Accessibility: Adjust tone/pitch for hearing impaired. Physical Buttons: Tactile feedback for navigation.

Care & Cleaning

Unplug power before cleaning. Use slightly damp, lint-free cloth. Do not use abrasive cleaners or sprays.

CAUTION! Avoid getting moisture into openings. Do not disassemble.

Regulatory Information

FCC Part 15: Class B digital device; complies with limits for residential use. CE, RCM, UKCA marked. Contains FCC ID: 2ABV6-T54W. For EU: WEEE directive applies. Copyright © Yealink Network Technology. For support, visit www.yealink.com or contact local distributor.

Troubleshooting

Symptom	Possible Cause	Corrective Action
No power	Power source/cable	Check power adapter/PoE switch; ensure cable securely connected.
No network	Ethernet cable/DHCP	Check cable; restart phone; verify DHCP server.
Registration failed	SIP credentials	Verify username/password/server; check firewall settings.
No audio	Volume/mute	Adjust volume; disable mute; check handset connection.
Wi-Fi not connecting	SSID/password	Verify credentials; check router range; reboot phone.
Screen unresponsive	Touch calibration	Restart phone; recalibrate touch screen via settings.
Bluetooth pairing fails	Distance/compatibility	Ensure headset in pairing mode; move closer; restart both devices.

Reset: Press and hold OK key during boot for factory reset (erases all settings).

Service: Contact Yealink support or authorized service center.