Yealink SIP-T29G User Manual

The Yealink SIP-T29G is a feature-rich VoIP desk phone designed for business environments. It features a 4.3-inch color LCD, 4 programmable line keys, 3-way conferencing, HD voice, dual Gigabit Ethernet ports, PoE support, EHS support for wireless headsets, and comprehensive SIP compatibility. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Advanced Features 8. Accessibility Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: 4.3-inch color LCD display, Handset, Base unit, Ethernet cables, Power adapter, Quick start guide.

Feature	Description
Display	4.3-inch TFT color LCD with 480 x 272 resolution
Line Keys	4 programmable line keys with dual-color LEDs
Audio	HD voice, built-in speakerphone, dual microphone
Network	Dual Gigabit Ethernet ports (LAN/PoE, PC)
Conference	3-way audio conferencing
Headset	EHS support for Plantronics headsets
Codecs	G.722, G.711, G.729, G.726, iLBC, Opus
Protocols	SIP, TLS, SRTP, IPv6
Power	PoE (802.3af) or external power adapter
Expansion	Supports Yealink expansion modules

Installation

Unpack and inspect contents. Place on stable surface.

Connect network: Use Ethernet cable to connect LAN/PoE port to network switch/router.
Connect PC (optional): Use second Ethernet cable from PC port to computer.
Connect handset: Plug handset cord into handset port.
Power on: Use PoE or connect power adapter to DC 5V port.

WARNING! Use only Yealink-approved power adapter. Ensure proper ventilation around device.

First-Time Setup

Power on phone; follow on-screen prompts.

Network configuration: Phone will obtain IP via DHCP automatically.
Check IP address: Press OK > Status > Network to view IP address.
Provisioning: Enter provisioning server URL or configure SIP account manually via web interface.
Test call: Make test call to verify audio quality and registration.

CAUTION! Keep phone away from direct sunlight and heat sources.

Specifications

Display: 4.3-inch TFT color LCD, 480 x 272 pixels.
Network Interfaces: Dual 10/100/1000 Mbps Ethernet ports.
Audio Features: HD voice, full-duplex speakerphone, acoustic echo cancellation.
Protocols: SIP RFC3261, TLS, SRTP, IPv4/IPv6.
Codecs: G.722, G.711μ/a, G.729A/B, G.726, iLBC, Opus.
Power Supply: PoE (802.3af Class 2) or DC 5V/1A adapter.
Operating Environment: 0°C to 40°C, 10% to 90% humidity.
Dimensions: 220mm x 195mm x 75mm (W x D x H).

Controls and Settings

Access menu via OK button or web interface (http://[phone-IP]). Front Panel: Handset, Speakerphone, Mute, Volume, Navigation keys, Line keys.

Key Functions: Redial, Transfer, Conference, Hold, Headset, Mute, Message, Directory.

Basic Settings: Time/Date, Language, Display contrast, Ring tone selection. Network: Static/DHCP, VLAN, QoS. Account: SIP server, username, password, display name. Audio: Handset volume, speaker volume, ring volume, codec priority.

Connecting Devices

Headset: 2.5mm headset port for EHS-compatible headsets. Expansion Module: DSS key module port. Network: LAN/PoE and PC ports.

Turn off phone before connecting accessories.
Match cables to ports (e.g., Ethernet to LAN port).
For EHS headset, enable EHS in menu > Features > Headset.

Tip: Use Cat5e or better Ethernet cables for Gigabit performance.

Advanced Features

Supports advanced business telephony features.

Call Transfer: Press Transfer during call, enter number, press Transfer again.
3-Way Conference: During call, press Conference, dial third party, press Conference again.
Call Park: Park call via feature code or BLF key.
Call Recording: Start/stop recording via feature key (if supported by PBX).
BLF/DSS Keys: Monitor status of colleagues via programmed keys.
XML Applications: Custom phone services via XML browser.
VPN Support: Connect to corporate network via built-in VPN client.
Music on Hold: Configure via web interface.

WARNING! Do not disassemble phone; voids warranty and may cause electric shock.

Accessibility Features

Hearing Aid Compatible: Handset meets HAC requirements. Visual Alerts: LED indicators for missed calls/messages. Adjustable Volume: Handset, speaker, and ringer volume controls. High Contrast Display: Adjustable contrast settings.

Care & Cleaning

Unplug before cleaning. Use slightly damp cloth; avoid liquids entering openings.

CAUTION! Do not use abrasive cleaners or solvents. Keep phone dry.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for commercial use. CE, RCM, UKCA marked. Hearing Aid Compatibility: Meets FCC Part 68 requirements. For support, visit www.yealink.com or contact your authorized Yealink distributor.

Troubleshooting

Symptom	Possible Cause	Corrective Action
No display/power	Power source	Check PoE switch or power adapter connection; try different outlet.
No network	Cable/DHCP	Check Ethernet cable; verify DHCP server is active.
No dial tone	Registration	Check SIP account credentials; verify network connectivity to SIP server.
One-way/no audio	Network/QoS	Check QoS settings; disable SIP ALG on router; verify codec negotiation.
Poor audio quality	Network/device	Check network jitter/latency; try different codec (G.711); ensure HD audio enabled.
Web interface inaccessible	IP/Firewall	Verify phone IP address; check firewall settings; enable web access in settings.

Reset: Press and hold OK for 10 seconds during boot for factory reset.

Firmware Upgrade: Via web interface or provisioning server.

Service: Contact your service provider or visit www.yealink.com