Yealink SIP-T54W IP Phone Manual

The Yealink SIP-T54W is a high-performance, color-screen IP phone designed for business environments. It features a 4.3-inch color LCD, support for up to 16 SIP accounts, Gigabit Ethernet ports, dual-band Wi-Fi (802.11a/b/g/n/ac), Bluetooth, HD audio, built-in PoE, and compatibility with major IP-PBX platforms. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Advanced Features 8. Accessibility Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: 4.3-inch TFT color LCD, Handset, Base Unit, Ethernet Cables, Power Adapter, Desk Stand, Quick Start Guide.

Feature	Description
Display	4.3-inch TFT color LCD with 480 x 272 resolution
Network Ports	Dual Gigabit Ethernet (LAN & PC) with PoE support
Wireless	Dual-band Wi-Fi (2.4GHz & 5GHz) and Bluetooth 4.2
Audio	HD handset and speakerphone with Opus codec support
SIP Accounts	Up to 16 SIP accounts (lines)
Programmable Keys	Up to 27 (including 5 line keys and 22 programmable keys)
Headset Port	3.5mm jack for wired headset connection
USB Port	For future expansion or Wi-Fi dongle
Power	IEEE 802.3af PoE or 12V DC power adapter
Firmware	Field upgradable via web interface or TFTP

Installation

Unpack and inspect contents. Place on stable surface.

Connect to Network: Use Ethernet cable to connect LAN port to switch/router. For PoE, ensure switch supports 802.3af.
Connect PC (Optional): Use second Ethernet cable from PC port to computer.
Connect Handset: Plug coiled handset cord into dedicated jack on phone base.
Connect Headset (Optional): Plug 3.5mm headset into front panel jack.
Apply Power: Use PoE from switch or connect 12V DC power adapter to power port.

WARNING! Use only the provided or Yealink-approved power adapter. Ensure proper ventilation around the device.

First-Time Setup

Power on phone; follow on-screen prompts.

Initial Boot: Phone will boot and attempt to obtain IP address via DHCP.
Check Network: Press OK button, navigate to Status > Network to view IP address.
Configure SIP Account: Via web interface (enter phone's IP in browser) or phone menu (Settings > Account). Enter server, username, password provided by your service provider.
Set Language & Time: In Settings > Basic, set language, time zone, and NTP server.
Test Call: Lift handset or press Speaker key and dial another extension or test number.

CAUTION! Keep firmware updated for security and performance. Back up configuration after setup.

Specifications

Display: 4.3-inch TFT color, 480 x 272 pixels.
Network: Dual 10/100/1000Mbps Ethernet, IEEE 802.3af PoE.
Wireless: Wi-Fi 802.11a/b/g/n/ac (dual-band), Bluetooth 4.2.
Protocols: SIP RFC3261, TLS, SRTP, IPv6.
Audio Codecs: G.711, G.722, G.729, Opus, iLBC.
Programmable Keys: 27 keys (5 line keys, 22 programmable).
Power Supply: 12V DC, 1.5A or IEEE 802.3af PoE.
Operating Environment: 0°C to 40°C, 10% to 90% humidity.
Supported Platforms: BroadSoft, Asterisk, 3CX, Metaswitch, and others.

Controls and Settings

Access menu via OK button or dedicated Menu key. Front Panel: Speakerphone, Mute, Headset, Navigation keys, Volume keys, Hold, Transfer, Conference.

Programmable Keys: Can be set as Speed Dial, BLF (Busy Lamp Field), Call Park, Intercom, etc.

Phone Settings: Navigate via Settings menu for Account, Audio (ringer, handset, speaker volume), Display (contrast, backlight), Time & Date. Web Interface: Advanced configuration via browser (default user: admin, password: admin). Features: Call Forward, DND (Do Not Disturb), Call Waiting, Auto Answer, Ring Tones.

Connecting Devices

Network: LAN port to switch. PC: PC port to computer. Headset: 3.5mm jack. Wi-Fi: Configure via Phone menu > Settings > Network > Wi-Fi.

Turn off phone before connecting wired accessories.
For Wi-Fi, scan and select network, enter password.
For Bluetooth headset, enable Bluetooth in menu, pair device.

Tip: Use shielded Ethernet cables for best performance. Keep phone away from strong electromagnetic interference.

Advanced Features

Supports advanced PBX features and customization.

BLF (Busy Lamp Field): Monitor extension status on programmable keys.
Call Park: Park a call and retrieve from another phone.
Intercom: Configure for direct voice communication between extensions.
Call Recording: Start/stop recording via programmable key (if supported by server).
XML Browser: For custom directories and services.
VPN Support: Connect securely to corporate network.
Multi-Language: Interface supports multiple languages.
Firmware Upgrade: Via web interface or TFTP server.

WARNING! Incorrect configuration of advanced features may disrupt service. Consult administrator.

Accessibility Features

High-Contrast Display: Adjustable in Display settings. Audio: Adjustable ringer and speaker volume. Hearing Aid Compatible: Handset is HAC rated. Visual Alerts: Flashing LED for incoming calls (configurable).

Care & Cleaning

Unplug power before cleaning. Use slightly damp, lint-free cloth. Do not use abrasive cleaners or sprays.

CAUTION! Avoid liquids entering vents or ports. Do not disassemble unit.

Regulatory Information

FCC Part 15: Class B digital device; complies with limits for residential installation. CE, RCM, UKCA marked. This device complies with Industry Canada license-exempt RSS standard(s). Contains FCC ID: 2AJMTT54W. For full compliance statements, visit Yealink website. Software Copyright © Yealink Inc. For support, visit www.yealink.com or contact your reseller.

Troubleshooting

Symptom	Possible Cause	Corrective Action
No power/no display	Power source/connection	Check PoE switch or power adapter connection; try different outlet.
No network connection	Cable/DHCP	Check Ethernet cable; reboot phone and router; verify DHCP is enabled.
No audio on calls	Volume/codec	Adjust handset/speaker volume; check audio codec configuration with provider.
Can't register to server	Account settings	Verify SIP server address, username, password; check network firewall settings.
Wi-Fi not connecting	Signal/credentials	Check signal strength; re-enter Wi-Fi password; reboot phone.
Poor call quality	Network congestion/QoS	Enable QoS on router; check for bandwidth issues; update firmware.

Reset: Press and hold OK key for 10 seconds during boot for factory reset (erases all settings).

Service: Contact your VoIP service provider or visit www.yealink.com for technical support.