Yealink SIP-T54W IP Phone User Manual

The Yealink SIP-T54W is a high-performance, color-screen IP phone designed for business environments. It features a 4.3-inch color LCD, Gigabit Ethernet ports, PoE support, HD voice, built-in Bluetooth and Wi-Fi, support for up to 16 SIP accounts, and a wide range of telephony features including call hold, transfer, conference, and advanced XML applications. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Advanced Telephony Features 8. Accessibility Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: 4.3-inch color TFT LCD, Handset, Base unit, Ethernet ports, Power adapter port, Headset jack.

Feature	Description
LCD Screen	4.3-inch color TFT display with touch support
Network Ports	Dual Gigabit Ethernet (LAN & PC) with PoE support
Wireless	Built-in Wi-Fi (802.11a/b/g/n/ac) and Bluetooth
Audio	HD voice, wideband audio, built-in speakerphone
Headset Jack	3.5mm port for wired headset connection
Expansion Module	Support for Yealink expansion modules (optional)
HANDSFREE	Activates speakerphone mode
MUTE	Mutes the microphone
HEADSET	Switches to headset mode
POWER	Turns phone on/off

Installation

Unpack and inspect contents. Place on stable surface.

Connect to Network: Use Ethernet cable to connect LAN port to router/switch. Use PC port to connect to computer.
Power the Phone: Use included power adapter or Power over Ethernet (PoE).
Connect Handset: Plug handset cord into dedicated jack on base.
Optional Headset: Plug into 3.5mm headset jack.

WARNING! Use only approved power adapter. Ensure network cables are securely connected.

First-Time Setup

Power on phone; follow on-screen prompts.

Network Configuration: Phone will attempt DHCP. For static IP, configure via web interface or keypad.
SIP Account Registration: Enter SIP server, username, and password provided by your service provider.
Set Language & Time: In Settings menu, select language and configure time zone/NTP server.
Test Call: Make a test call to verify audio and registration.

CAUTION! Keep phone away from direct heat sources and liquids.

Specifications

Display: 4.3-inch TFT color LCD, 480 x 272 pixels.
Network: Dual 10/100/1000 Mbps Ethernet, 802.11a/b/g/n/ac Wi-Fi, Bluetooth 4.2.
Audio: HD voice, Opus codec, full-duplex speakerphone.
Protocols: SIP (RFC3261), TLS, SRTP, IPv6.
Telephony Features: Hold, transfer, conference, call park, call forward, DND.
Supported Codecs: G.711, G.722, G.729, Opus, iLBC.
Power Source: 100-240V AC, 50/60Hz adapter or IEEE 802.3af PoE.
Operating Temp: 0°C to 40°C (32°F to 104°F).

Controls and Settings

Access settings via phone keypad menu or web interface (http://phone-ip). Front Panel: LCD touch screen, navigation keys, soft keys, MUTE, HEADSET, HANDSFREE, volume keys.

Keypad: Dial pad, HOLD, TRANSFER, CONFERENCE, REDIAL, MESSAGE, DIRECTORY.

Phone Settings: Language, time, ringtones, screen saver. Account Settings: SIP server, authentication. Audio Settings: Volume, ringtone, codec priority. Network: IP configuration, VLAN, Wi-Fi, Bluetooth. Features: Call forward, DND, call waiting, auto answer.

Connecting Devices

Network: Ethernet cable to LAN port. PC: Ethernet cable from PC port to computer. Headset: 3.5mm plug to headset jack.

Turn off phone before connecting cables if using power adapter.
Match cables to correct ports (e.g., network cable to LAN port).
For Wi-Fi, configure SSID and password via phone menu.

Tip: Use shielded Ethernet cables for best performance in noisy environments.

Advanced Telephony Features

Supports advanced business telephony functions.

Call Hold: Press HOLD button during active call.
Call Transfer: Press TRANSFER, dial target number, press TRANSFER again.
Conference Call: During a call, press CONFERENCE, dial second party, press CONFERENCE again to merge.
Call Forward: Configure via menu (Always, Busy, No Answer).
Directories: Access Personal and Corporate directories.
Call History: View missed, received, and placed calls.
DND (Do Not Disturb): Activate via DND key or menu.
XML Applications: Supports custom XML apps for services like weather, directory.

WARNING! Do not use phone while driving. Comply with local regulations.

Accessibility Features

High-Contrast Display: Adjustable in settings. Ringer Volume: Adjustable independently. Headset Mode: For hands-free operation. Hearing Aid Compatible (HAC): Meets relevant standards.

Care & Cleaning

Unplug power before cleaning. Use slightly damp, lint-free cloth. Do not use abrasive cleaners or solvents.

CAUTION! Never spray liquids directly on phone. Avoid extreme temperatures.

Regulatory Information

FCC Part 15: Class B digital device; complies with limits for residential installation. CE, RCM, UKCA marked. Contains FCC ID: 2AJMT-026. For EU, complies with RED Directive 2014/53/EU. Copyright © Yealink Inc. For support, visit www.yealink.com or contact your service provider.

Troubleshooting

Symptom	Possible Cause	Corrective Action
No power	Power adapter/PoE	Check power adapter connection; verify PoE switch is enabled.
No network	Cable/DHCP	Check Ethernet cable; reboot phone; verify DHCP server.
No registration	SIP credentials	Verify username, password, and SIP server; check firewall.
No audio	Volume/codec	Adjust volume; check codec compatibility with provider.
Wi-Fi not connecting	SSID/password	Re-enter Wi-Fi credentials; check router range.

Reset: Press and hold OK key for 10 seconds during boot for factory reset.

Service: www.yealink.com; contact your VoIP service provider.