Yealink SIP T54W Manual

The Yealink SIP T54W is a high-performance, color-screen IP phone designed for business environments. It features a 4.3-inch color LCD, Gigabit Ethernet ports, support for up to 16 SIP accounts, HD audio, built-in Bluetooth, dual-band Wi-Fi, PoE support, and extensive telephony features. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Advanced Features 8. Accessibility Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: 4.3-inch color LCD, Handset, Base Unit, Ethernet cables, Power adapter, Documentation.

FeatureDescription
Display4.3-inch TFT color LCD with 480 x 272 resolution
NetworkDual Gigabit Ethernet ports (LAN/PoE, PC), 802.11a/b/g/n/ac Wi-Fi
BluetoothBuilt-in Bluetooth 4.2 for headset connectivity
AudioHD voice, wideband audio, dual built-in microphones
SIP AccountsSupport for up to 16 SIP accounts
PowerIEEE 802.3af PoE or external power adapter
ExpansionSupport for Yealink expansion modules (optional)
CodecsG.722, G.711, G.729, Opus, iLBC
Headset Port3.5mm headset jack (EHS compatible with adapter)
ConferenceBuilt-in 3-party audio conference

Installation

Unpack and inspect contents. Place on stable surface.

  1. Connect to Network: Use Ethernet cable to connect LAN/PoE port to switch/router. For PoE, ensure switch supports 802.3af.
  2. Connect PC: Use second Ethernet cable from PC port to computer if needed.
  3. Power: Use PoE or connect external power adapter to DC 5V port.
  4. Connect Handset: Plug handset cord into dedicated port on base.
  5. Optional: Connect headset to 3.5mm jack.

WARNING! Use only Yealink-approved power adapter. Ensure proper ventilation.

First-Time Setup

Power on phone; follow on-screen prompts.

  1. Network Configuration: Phone will attempt DHCP. For static IP, configure via web interface or keypad.
  2. Access Web Interface: Enter phone's IP address in browser (default: admin/admin).
  3. Provisioning: Enter SIP server details provided by your service provider.
  4. Basic Settings: Set time zone, language, ringtones via phone menu or web portal.
  5. Test Call: Make a test call to verify audio and registration.

CAUTION! Secure admin password after first login.

Specifications

Controls and Settings

Access menu via dedicated Menu button or touch screen. Keypad: 0-9, *, #, plus dedicated function keys.

Function Keys: Line keys (programmable), Hold, Transfer, Conference, Mute, Headset, Speakerphone, Volume, Navigation.

Phone Settings: Language, Time/Date, Ringtone, Screen Saver, Backlight. Audio Settings: Handset/Headset/Speaker volume, Codec priority, Noise shield. Network: Wired/Wi-Fi, VLAN, QoS. Account: SIP server, authentication, display name. Features: Call forward, DND, Auto answer, Call waiting, BLF.

Connecting Devices

Network: Ethernet to switch. PC: Pass-through via PC port. Wireless: Enable Wi-Fi via menu, select network, enter password. Bluetooth: Pair headset via menu > Bluetooth > Search.

  1. Turn off phone before connecting wired accessories.
  2. For Wi-Fi, ensure router is broadcasting SSID.
  3. For Bluetooth, put headset in pairing mode first.

Tip: Use shielded cables for Ethernet to reduce interference.

Advanced Features

Supports advanced business telephony features.

  1. Call Handling: Hold, Transfer (attended/blind), Conference (3-party).
  2. Call Forward: Configure unconditional, busy, no answer via menu.
  3. BLF (Busy Lamp Field): Monitor extension status on programmable keys.
  4. Directory: Local phonebook, LDAP corporate directory support.
  5. Call History: Missed, received, placed calls.
  6. XML Applications: Custom phone apps via XML.
  7. Music on Hold: Upload custom audio files via web interface.
  8. VPN: Support for IPsec VPN for secure remote provisioning.

WARNING! Configure complex passwords for web interface and SIP accounts.

Accessibility Features

Visual: Adjustable screen contrast, font size, backlight timeout. Audio: Adjustable ringtone volume, distinct ring patterns, hearing aid compatible (HAC) handset. Physical: Large, tactile keys.

Care & Cleaning

Unplug power before cleaning. Use slightly damp, lint-free cloth. Do not use abrasive cleaners or sprays.

CAUTION! Avoid moisture entering vents or ports. Do not disassemble.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits. ICES-003: Complies with Canadian EMI standards. CE, RCM, UKCA marked. Contains FCC ID: 2AJMTT54W. For full compliance information, see label on device. Copyright © Yealink Inc. For support, visit www.yealink.com or contact your distributor.

Troubleshooting

SymptomPossible CauseCorrective Action
No powerPower sourceCheck PoE switch or power adapter connection; try different outlet.
No networkCable/DHCPCheck Ethernet cable; verify DHCP server is active; try static IP.
No audioVolume/codecCheck volume settings; verify compatible codec with provider; test handset.
Registration failedSIP credentialsVerify username/password/server; check firewall/NAT settings.
Poor call qualityNetwork QoSEnable QoS on router; check for network congestion; update firmware.
Wi-Fi not connectingSignal/credentialsCheck signal strength; re-enter Wi-Fi password; reboot router.
Bluetooth issuesPairing mode/distanceEnsure headset in pairing mode; reduce distance; remove obstacles.

Reset: Press and hold OK key during boot for factory reset (warning: erases all settings).

Firmware Update: Web interface > Upgrade > Upload latest firmware file from Yealink website.

Service: www.yealink.com/support; contact your service provider or distributor.

Yealink SIP T54W Manual © - All Rights Reserved 2025