Yealink SIP T54W User Manual

The Yealink SIP T54W is a high-performance IP phone designed for business environments, featuring a 4.3-inch color LCD screen, 12 programmable line keys, dual Gigabit Ethernet ports, integrated PoE support, HD voice quality, built-in Bluetooth and Wi-Fi capabilities, support for up to 16 SIP accounts, and advanced telephony features including call forwarding, conferencing, and call recording. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Advanced Telephony Features 8. Accessibility Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: 4.3-inch color LCD display, Handset, Base unit, Ethernet cables, Power adapter, Quick start guide.

Feature	Description
Display	4.3-inch color LCD with 480 x 272 resolution
Line Keys	12 programmable line/speed-dial keys
Network Ports	Dual Gigabit Ethernet (LAN/PoE & PC)
Wireless	Built-in Wi-Fi (802.11a/b/g/n/ac) and Bluetooth 4.2
Audio	HD voice with wideband audio support
Headset Port	3.5mm headset jack for hands-free operation
Power	PoE (802.3af) or external power adapter
Expansion	Support for Yealink expansion modules
Firmware	Upgradable via web interface or TFTP
Protocols	SIP, TLS, SRTP, IPv4/IPv6

Installation

Unpack and inspect contents. Place on stable surface.

Connect to network: Use Ethernet cable to connect LAN/PoE port to switch/router.
Connect PC: Use second Ethernet port to connect to computer if needed.
Power the phone: Use PoE from switch or connect external power adapter.
Connect handset: Plug handset cord into designated port.
Optional headset: Connect to 3.5mm headset jack.

WARNING! Use only approved power adapter. Ensure proper ventilation.

First-Time Setup

Power on phone; follow on-screen prompts.

Network configuration: Phone will attempt DHCP; check network connection.
Account registration: Enter SIP server details provided by your service provider.
Set language: In Settings menu, select preferred language (default ENGLISH).
Configure time/date: Set time zone and NTP server for automatic time sync.
Test call: Make a test call to verify audio quality and registration.

CAUTION! Handle handset cord carefully to avoid damage.

Specifications

Display: 4.3-inch TFT color LCD, 480 x 272 pixels.
Network: Dual 10/100/1000 Mbps Ethernet, Wi-Fi 802.11a/b/g/n/ac, Bluetooth 4.2.
Audio Codecs: G.711, G.722, G.729, Opus, iLBC.
SIP Accounts: Up to 16 SIP accounts.
Power: PoE (802.3af) or 12V DC power adapter.
Physical Interfaces: 2x RJ45, 3.5mm headset, Handset port.
Dimensions: 220mm x 200mm x 70mm (W x D x H).
Operating Temp: 0°C to 40°C (32°F to 104°F).
Certifications: FCC, CE, RCM, RoHS compliant.

Controls and Settings

Access menu via dedicated Menu button or touch screen. Front Panel: LCD screen, soft keys, navigation pad, volume keys, mute button.

Key Functions: Hold, Transfer, Conference, Directory, Message, Headset, Speakerphone.

Basic Settings: Language, time/date, screen brightness, ringtone selection. Network: IP settings, VLAN, QoS, Wi-Fi configuration. Account: SIP registration, call features, audio settings. Advanced: Firmware upgrade, security settings, call statistics.

Connecting Devices

Network: Ethernet to switch/router. PC: Second Ethernet port for daisy-chaining. Headset: 3.5mm jack or Bluetooth.

Turn off phone before connecting cables.
Match cables to ports (RJ45 to Ethernet, 3.5mm to headset).
For Wi-Fi: Configure wireless network in Network settings.
For Bluetooth: Pair device in Bluetooth settings menu.

Tip: Use Cat5e or better Ethernet cables for optimal performance.

Advanced Telephony Features

Supports call forwarding, conferencing, call recording, and more.

Make call: Lift handset or press Speakerphone, dial number.
Answer call: Lift handset or press Answer soft key.
Call hold: Press Hold button during active call.
Call transfer: Press Transfer, enter destination number.
Conference call: During active call, press Conference, dial second party.
Call recording: Press Record soft key during call (if enabled).
Speed dial: Program frequently called numbers to line keys.
Directory: Access personal and corporate directories.
Call history: View missed, received, and placed calls.

WARNING! Do not expose phone to liquids. Keep away from heat sources.

Accessibility Features

Visual alerts: LED indicators for missed calls/messages. Audio adjustments: Separate volume controls for handset, speaker, ringer. High-contrast display: Adjust screen contrast in display settings. Hearing aid compatible: Handset meets HAC requirements.

Care & Cleaning

Unplug power before cleaning. Use slightly damp cloth for exterior; dry immediately. Do not use abrasive cleaners or solvents.

CAUTION! Never spray liquids directly on phone. Avoid cleaning agents containing alcohol or ammonia.

Regulatory Information

FCC Part 15: Class A digital device; complies with interference limits for business environments. Copyright © Yealink Network Technology Co., Ltd. All rights reserved. For support, visit www.yealink.com or contact your authorized reseller. This device contains software subject to open source licenses.

Troubleshooting

Symptom	Possible Cause	Corrective Action
No power	Power source/cable	Check power adapter connection; verify PoE switch is working.
No network	Cable/DHCP	Check Ethernet cable; restart phone; verify DHCP server.
Registration failed	SIP credentials	Verify username/password; check SIP server address/port.
No audio	Handset/network	Check handset connection; adjust volume; verify QoS settings.
Poor call quality	Network congestion	Enable QoS; check bandwidth; update firmware.
Screen issues	Settings/power	Adjust brightness; restart phone; check for firmware updates.

Reset: Press and hold OK key during boot for factory reset.

Service: Contact Yealink support or your service provider.