Yealink SIP T57W Manual

The Yealink SIP T57W is a premium 7-inch touchscreen IP phone designed for business communications, featuring a 7-inch 720p capacitive touchscreen, 12-line SIP accounts, HD audio with dual microphones and speakers, Gigabit Ethernet ports, dual-band Wi-Fi, Bluetooth 4.2, USB ports for expansion, integrated Yealink Optima 60 HD webcam (optional), support for video calls, and compatibility with major SIP platforms. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

Features at a Glance

Key components: 7-inch capacitive touchscreen, Handset, Base unit, Ethernet cables, Power adapter, Optional webcam.

Feature	Description
7-inch Touchscreen	720p capacitive display with intuitive user interface
HD Audio	Wideband audio with dual microphones and speakers
Network Ports	Dual Gigabit Ethernet (LAN/PoE and PC)
Wireless Connectivity	Dual-band Wi-Fi (802.11a/b/g/n/ac) and Bluetooth 4.2
Expansion Ports	USB 2.0 and USB 3.0 for accessories
Video Capability	Supports optional Yealink Optima 60 HD webcam
Programmable Keys	Up to 27 programmable keys (line keys, speed dial, BLF)
Power over Ethernet	IEEE 802.3af/at compliant (PoE)
Headset Port	3.5mm headset jack for hands-free operation
Video Codecs	H.264, H.263, VP8 for video calls

Installation

Unpack and inspect contents. Place on stable surface.

1. Connect to network: Use Ethernet cable to connect LAN/PoE port to switch/router.
2. Connect PC: Use second Ethernet port to connect to computer if needed.
3. Power the phone: Use included power adapter or PoE from switch.
4. Connect handset: Plug handset cord into dedicated port.
5. Optional accessories: Connect headset to 3.5mm jack; attach webcam to USB port.

WARNING! Use only Yealink-approved power adapter. Ensure proper ventilation around device.

First-Time Setup

Power on phone; follow on-screen prompts.

1. Network configuration: Phone will attempt DHCP; configure static IP if needed via touchscreen menu.
2. Provisioning: Enter SIP server details manually or via auto-provisioning (TR-069, TFTP, HTTP).
3. Account registration: Add SIP account(s) with username, password, server address.
4. Language/Time: Set display language and time zone in Settings.
5. Test call: Make a test call to verify audio and registration.

CAUTION! Keep firmware updated for security and feature enhancements.

Specifications

• Display: 7-inch capacitive touchscreen, 1280 x 720 resolution.
• Audio: HD voice, Opus, G.722, G.711, wideband and narrowband codecs.
• Network: Dual 10/100/1000 Mbps Ethernet, Wi-Fi 802.11a/b/g/n/ac, Bluetooth 4.2.
• SIP Accounts: Up to 12 lines.
• Programmable Keys: 27 keys (physical and on-screen).
• Video: Supports video calling with optional camera (up to 720p).
• Power: 100-240V AC, 50/60Hz adapter or IEEE 802.3af/at PoE.
• Operating Temp: 0°C to 40°C (32°F to 104°F).
• Supported Protocols: SIP (RFC3261), TCP/IP, UDP, RTP, SRTP, TLS.

Controls and Settings

Access settings via touchscreen or web interface (default IP: phone's IP address).

Touchscreen Interface: Home screen with dialer, contacts, call history, settings. Navigation via swipe and tap.

Physical Controls: Volume rocker, Mute button, Headset key, Navigation pad (on some models).

Settings Menu: Accounts, Audio (ringer volume, handset, speaker), Display (brightness, screensaver), Network (Wi-Fi, Ethernet), Features (call forward, DND, BLF), System (upgrade, restore, password).

Web Interface: Advanced configuration via browser (default username/password: admin/admin).

Connecting Devices

Network: Ethernet to switch/router. PC: Pass-through Ethernet. Accessories: Headset, webcam, Bluetooth devices.

1. Turn off phone before connecting accessories.
2. For Wi-Fi: Go to Settings > Network > Wi-Fi, select network, enter password.
3. For Bluetooth: Go to Settings > Bluetooth, pair with headset or other device.
4. For webcam: Attach to USB port; phone will detect automatically.

Tip: Use quality Ethernet cables for stable Gigabit connections.

Advanced Features

Supports advanced business telephony features.

1. Video Calls: With attached webcam, make video calls to compatible SIP endpoints.
2. BLF (Busy Lamp Field): Monitor status of colleagues; one-touch call or pickup.
3. Call Park/Pickup: Park calls and retrieve from other phones.
4. Intercom: Configure for instant voice communication.
5. Music on Hold: Upload custom audio files via web interface.
6. Call Recording: Initiate recording during active call (server-dependent).
7. XML Browser: Display custom directories and information via XML.
8. Integration: Compatible with Microsoft Teams, Zoom Phone, and other UC platforms.

WARNING! Configure advanced features per your PBX/system requirements.

Accessibility Features

High-contrast display modes available in Settings. Adjustable ringer volume and tone. Headset mode for hands-free operation. Visual alerts for incoming calls (screen flash).

Care & Cleaning

Unplug before cleaning. Use slightly damp, lint-free cloth for touchscreen and body. Do not use abrasive cleaners or sprays.

CAUTION! Avoid moisture entering ports. Keep away from direct heat sources.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. CE, RCM, UKCA marked. Contains FCC ID: 2ABAP-T57W. For support, visit www.yealink.com or contact your authorized Yealink distributor. Copyright © 2023 Yealink Inc. All rights reserved.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Phone not powering on	Power/PoE issue	Check power adapter connection; try different PoE switch port; ensure cable is functional.
No network connectivity	Cable/DHCP settings	Check Ethernet cable; verify DHCP server; set static IP if needed.
SIP registration failed	Account credentials	Verify username, password, server address and port; check firewall settings.
No audio on calls	Network/audio settings	Check network QoS; verify audio codecs match server; adjust volume settings.
Touchscreen unresponsive	Software glitch	Restart phone; perform factory reset if necessary (backup settings first).
Wi-Fi not connecting	Signal/credentials	Ensure within range; re-enter Wi-Fi password; check for interference.

Reset: Press and hold OK key during boot for factory reset (use with caution).

Service: Contact Yealink support or your reseller. Firmware and documents: support.yealink.com