Yealink SIP T58W Manual

The Yealink SIP T58W is a high-performance, touch-screen IP phone designed for business environments. It features a 7-inch multi-touch color LCD, HD audio, Bluetooth support, Wi-Fi capability, USB ports, integrated Gigabit Ethernet, and support for up to 12 SIP accounts. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Advanced Features 8. Accessibility Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: 7-inch capacitive touch screen, Handset, Base unit, Ethernet ports, USB ports, Bluetooth/Wi-Fi antennas.

Feature	Description
Display	7-inch (1280 x 720) multi-touch color LCD
Audio	HD handset and speakerphone with Opus codec support
Network	Dual Gigabit Ethernet ports (LAN/PoE), Wi-Fi 802.11a/b/g/n/ac
Connectivity	Bluetooth 4.2, USB 2.0 port (for headset or storage)
Expansion	Support for Yealink expansion modules (optional)
Programmable Keys	Up to 27 programmable keys (virtual and physical)
Power	IEEE 802.3af/at PoE or AC adapter (included)
HD Video	Support for video calls (requires camera module)
Firmware	Field upgradable via web interface or TFTP
Headset Port	3.5mm headset jack for wired headsets

Installation

Unpack and inspect contents. Place on stable surface.

Connect Network: Use Ethernet cable to connect LAN port to your network switch/router. For PoE, ensure switch provides 802.3af/at power.
Connect Handset: Plug handset cord into dedicated port on base unit.
Connect Power: If not using PoE, connect the included AC power adapter.
Optional Connections: Connect headset to 3.5mm jack; attach expansion module to side port.

WARNING! Use only Yealink-provided power adapter. Ensure proper ventilation around the device.

First-Time Setup

Power on phone; follow on-screen prompts.

Network Configuration: Phone will attempt DHCP. For static IP, press OK > Settings > Advanced > Network.
Provisioning: Enter your SIP server details manually or via auto-provisioning URL (contact your service provider).
Account Registration: Navigate to Settings > Account > SIP Account to enter username, password, and server.
Date & Time: Set time zone and NTP server under Settings > Preferences.

CAUTION! Handle the touch screen with care; use a soft stylus if necessary.

Specifications

Display: 7-inch capacitive touch screen, 1280 x 720 resolution.
Network Interfaces: Dual 10/100/1000 Mbps Ethernet, Wi-Fi 802.11a/b/g/n/ac, Bluetooth 4.2.
Audio Codecs: G.711, G.722, G.729, Opus, iLBC.
SIP Accounts: Up to 12 lines.
Programmable Keys: 27 (virtual via touch screen and physical side keys).
Power Supply: IEEE 802.3af/at PoE or 12V DC, 1.5A AC adapter.
Operating Environment: 0°C to 40°C, 10% to 90% humidity (non-condensing).
Supported Protocols: SIP (RFC3261), TLS, SRTP, IPv4/IPv6.

Controls and Settings

Access interface via touch screen or physical buttons. Front: Touch screen, Mute, Volume, Home, and Navigation keys.

Physical Buttons: MUTE, VOLUME UP/DOWN, HOME, NAVIGATION (Up/Down/Left/Right/OK), HEADSET, SPEAKERPHONE.

Settings Menu: Press HOME > Settings. Key sections: Account, Network, Audio, Display, Features. Audio: Adjust handset, speaker, headset, and ringer volume. Display: Set brightness, screensaver, wallpaper. Features: Call forward, DND, call waiting, BLF. Advanced: Firmware upgrade, restore factory settings.

Connecting Devices

Network: Ethernet cable to LAN port. Headset: 3.5mm jack or Bluetooth pairing. Expansion: Connect module to side port.

Turn off phone before connecting wired accessories.
For Bluetooth: Settings > Features > Bluetooth > Enable and pair device.
For Wi-Fi: Settings > Network > Wi-Fi > Scan and connect to network.

Tip: Use shielded Ethernet cables in environments with high EMI interference.

Advanced Features

Supports advanced UC features and integration.

BLF (Busy Lamp Field): Monitor extension status on programmable keys.
Call Park/Retrieve: Park calls and retrieve from any phone.
Call Recording: Start/stop recording via softkey (server-dependent).
Intercom: Configure for direct voice communication between extensions.
XML Browser: Display custom web applications and directories.
Hot Desking: Log in with personal account on shared phones.
VPN Support: Connect securely to corporate network.
Music on Hold: Upload custom audio files via web interface.

WARNING! Advanced features may require configuration on your SIP server or PBX.

Accessibility Features

High Contrast Mode: Enable in Display settings for better visibility. Audio Adjustments: Independent volume controls for handset, speaker, ringer. Large Font: Increase text size in Display settings. TTY Support: Connect TTY device to headset port (requires configuration).

Care & Cleaning

Unplug power before cleaning. Use slightly damp, lint-free cloth for screen and body. Do not use abrasive cleaners, solvents, or compressed air.

CAUTION! Avoid getting moisture into openings. Never spray liquid directly onto the phone.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. ICES-003: Complies with Canadian EMI standards. CE Mark: Conforms to European EMC and safety directives. RCM: Complies with Australian communications standards. For support, visit www.yealink.com or contact your local distributor. Copyright © Yealink Inc. All rights reserved.

Troubleshooting

Symptom	Possible Cause	Corrective Action
No power	Faulty cable/PoE	Check power adapter connection; try different Ethernet cable/port; verify PoE switch is functional.
No network	Network settings/cable	Check Ethernet cable; verify DHCP server; set static IP if required.
No registration	Account credentials	Verify SIP username, password, and server address; check firewall settings.
No audio	Volume/mute/codec	Check mute status; adjust volume; verify audio codec compatibility with server.
Touch screen unresponsive	Screen protector/calibration	Remove aftermarket screen protector; reboot phone; perform factory reset if necessary.

Reset: Press and hold OK key during boot for factory reset (erases all settings).

Service: Contact your service provider or visit support.yealink.com.