Yealink T29G Desk Phone Manual

The Yealink T29G is a feature-rich SIP desk phone designed for business environments, offering high-definition voice quality, a large color display, support for up to 16 SIP accounts, PoE (Power over Ethernet), integrated dual Gigabit Ethernet ports, EHS (Electronic Hook Switch) support for wireless headsets, and advanced telephony features like call transfer, conferencing, and call recording. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

Features at a Glance

Key components: Large color LCD display, Handset with HD voice, Speakerphone, Navigation keys, Programmable keys (up to 6), Dual Gigabit Ethernet ports, Headset jack, EHS port.

Installation

Unpack and inspect contents. Place on stable desk surface.

1. Connect to Network: Use Ethernet cable to connect LAN/PoE port to switch/router. For PoE, ensure switch supports 802.3af.
2. Connect PC (Optional): Use second Ethernet cable from PC port to computer.
3. Connect Handset: Plug coiled handset cord into handset jack.
4. Connect Headset (Optional): Plug into 3.5mm headset jack or use EHS adapter.
5. Apply Power: Use PoE or connect included AC power adapter to DC port and wall outlet.

WARNING! Use only Yealink-approved power adapter. Ensure cables are not pinched or damaged.

First-Time Setup

Power on phone; follow on-screen prompts.

1. Network Boot: Phone will attempt to obtain IP via DHCP. Check IP address on screen (Press Menu > Status > Network).
2. Configure SIP Account: Via web interface (enter phone IP in browser) or phone menu (Settings > Account). Enter server, username, password provided by IT/Service Provider.
3. Set Language: Press Menu > Settings > Basic Settings > Language.
4. Set Time & Date: Configure via NTP or manually in Settings > Time Settings.
5. Test Call: Make a test call to verify audio and registration.

CAUTION! Keep phone away from direct heat sources and liquids.

Specifications

• Display: 3.5-inch TFT color, 320 x 240 pixels.
• Audio: HD handset and speakerphone, support for wideband codecs.
• Network: Dual 10/100/1000 Mbps Ethernet, IEEE 802.3af PoE.
• Protocols: SIP RFC3261, TCP/IP, UDP, RTP, RTCP, DHCP, DNS, NTP.
• Programmable Keys: 6 physical keys, configurable as line keys, speed dial, BLF.
• Headset: 3.5mm jack, EHS support (Yealink EHS36/40).
• Power Supply: Input 100-240V AC, 50/60Hz; Output 5V DC, 1A.
• Operating Temp: 0°C to 40°C (32°F to 104°F).
• Supported Platforms: BroadWorks, Asterisk, 3CX, Metaswitch, and other standard SIP platforms.

Controls and Settings

Access menu via MENU key or web interface (http://[phone-IP]). Front Panel: Handset, LCD, Navigation keys (OK, Up/Down/Left/Right), Soft keys, Mute, Headset, Speakerphone, Volume keys, Programmable keys (S1-S6).

Key Functions: MENU (access settings), NAVIGATION (browse), OK (select), MUTE (toggle microphone), HEADSET (toggle headset mode), SPEAKER (toggle speakerphone), VOLUME (adjust handset/speaker/ringer volume).

Settings via Phone Menu: Account configuration, Network settings, Audio settings (ringer, handset, speaker volume), Time settings, Call features (call forward, DND). Web Interface: Advanced configuration including SIP parameters, VLAN, security, firmware upgrade.

Connecting Devices

Network: LAN/PoE port to network. PC: PC port to computer. Headset: 3.5mm jack or EHS adapter.

1. Turn off phone before connecting cables if using AC power.
2. Match cables to ports (Ethernet to LAN, handset to handset jack).
3. For PoE, verify switch provides adequate power (802.3af Class 2).

Tip: Use quality CAT5e or higher Ethernet cables for Gigabit performance.

Advanced Call Features

Supports call hold, transfer, forward, conferencing, recording (if supported by server).

1. Make Call: Lift handset or press Speaker/Headset, dial number.
2. Answer Call: Lift handset, press Speaker, Headset, or corresponding line key.
3. Hold: Press Hold soft key during call.
4. Transfer: During call, press Transfer, dial target, press Transfer again (blind) or wait for answer then press Transfer (attended).
5. Conference: During first call, press Conference, dial second party, press Conference again to merge.
6. Call Forward: Configure via phone menu or web interface (always, busy, no answer).
7. DND (Do Not Disturb): Press DND key or enable via menu.
8. Call Recording: Press Record soft key if supported by server (check with administrator).

WARNING! Do not disconnect cables during firmware upgrade. Use supported firmware from Yealink only.

Accessibility Features

Adjustable Ringer Volume: Via volume keys or settings menu. High-Contrast Display: Adjustable brightness and contrast in Display settings. Headset Mode: For hands-free operation. Visual Alerts: LED indicators on programmable keys for missed calls/voicemail.

Care & Cleaning

Unplug power before cleaning. Use slightly damp, lint-free cloth for display and body. Do not use abrasive cleaners or solvents.

CAUTION! Avoid liquid contact with ports and openings. Keep phone dry.

Regulatory Information

FCC Part 15: Class B digital device; complies with limits for residential use. CE, RCM, UKCA marked. This product contains lithium battery for memory backup (user-replaceable). For support, visit www.yealink.com or contact your reseller. Copyright © Yealink Inc. All rights reserved.

Troubleshooting

Reset: Press and hold OK key during boot for factory reset (erases all settings).

Service: Contact IT administrator or Yealink support at www.yealink.com.