Yealink T54W User Manual

The Yealink T54W is a high-performance VoIP desk phone designed for business environments, featuring a 4.3-inch color LCD with capacitive touch, support for up to 16 SIP accounts, HD voice with wideband audio, built-in Bluetooth and Wi-Fi (optional), Gigabit Ethernet ports, integrated PoE, USB recording, and advanced call management features. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Advanced Call Features 8. Accessibility Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: 4.3-inch color touchscreen LCD, Handset, Base unit, Ethernet ports, USB port, Headset jack, Power adapter.

Feature	Description
Display	4.3-inch capacitive touch color LCD (480 x 272 pixels)
Network Ports	Dual Gigabit Ethernet (LAN/PoE, PC)
Wireless	Built-in Bluetooth 4.2; optional Wi-Fi module
Audio	HD wideband audio, built-in speakerphone
USB Port	For call recording, firmware updates, Wi-Fi module
Headset Jack	3.5mm for wired headset connection
Power	IEEE 802.3af PoE or AC adapter (included)
SIP Accounts	Up to 16 lines/accounts
Expansion Module	Support for Yealink expansion modules (optional)
Conference	3-party audio conference

Installation

Unpack and inspect contents. Place on stable desk surface.

Connect to Network: Use Ethernet cable to connect LAN/PoE port to switch/router. For PoE, ensure switch supports 802.3af.
Connect PC (optional): Use second Ethernet cable from PC port to computer.
Connect Handset: Plug handset cord into dedicated jack on base.
Power: Use included AC adapter if PoE not available.
Connect Headset: Plug 3.5mm headset into headset jack if needed.

WARNING! Use only Yealink-approved power adapter. Ensure cables are not pinched or damaged.

First-Time Setup

Power on phone; follow on-screen prompts.

Select Language: Choose preferred language from initial setup screen.
Network Configuration: Phone will attempt DHCP. For static IP, configure via web interface or keypad.
Provisioning: Enter SIP server details manually or via auto-provisioning (TR-069, TFTP, HTTP).
Account Registration: Enter SIP account credentials (username, password, server).
Test Call: Make a test call to verify audio and registration.

CAUTION! Keep phone away from direct heat sources and liquids.

Specifications

Display: 4.3-inch TFT LCD, capacitive touch, 480 x 272 resolution.
Network: Dual 10/100/1000 Mbps Ethernet, IEEE 802.3af PoE.
Protocols: SIP RFC3261, TCP/IP, UDP, RTP, RTCP, DHCP, DNS, HTTP/HTTPS.
Audio Codecs: G.711, G.722, G.726, G.729, Opus, iLBC.
Wireless: Bluetooth 4.2 (HS/HF profiles), optional 802.11a/b/g/n Wi-Fi.
Physical: 220mm x 190mm x 65mm; ~0.9kg.
Power Supply: 100-240V AC, 50/60Hz; 12V DC, 1.5A adapter.
Operating Temp: 0°C to 40°C (32°F to 104°F).
Supported Services: Call hold, transfer, forward, conference, voicemail, call recording.

Controls and Settings

Access settings via touchscreen menu or web interface (default IP via DHCP). Front Panel: Touchscreen, Mute button, Volume rocker, Navigation keys, Speakerphone, Headset.

Key Functions: HOME (main screen), CONTACTS (directory), HISTORY (call logs), MENU (settings), TRANSFER, CONFERENCE, HOLD, MUTE, VOLUME UP/DOWN.

Settings via Web UI (admin/admin): Account configuration, Network settings, Audio settings (ringer, handset, speaker), Time & Date, Security (password, TLS), Firmware upgrade. Phone Menu: Sound (ringer volume, tone), Display (brightness, wallpaper), Call Features (forward, DND), Bluetooth pairing.

Connecting Devices

Network: LAN/PoE port to network. PC: PC port to computer. Headset: 3.5mm jack. USB: For recording storage or Wi-Fi module.

Turn off phone before connecting wired accessories.
For Bluetooth headset: Enable Bluetooth in menu, scan and pair device.
For Wi-Fi: Insert USB Wi-Fi module, configure wireless network in web UI.
For expansion module: Connect via dedicated port on back.

Tip: Use shielded Ethernet cables for best performance. Ensure PoE switch provides adequate power.

Advanced Call Features

Supports call hold, transfer, forward, conference, recording.

Make Call: Dial number directly or select from contacts/history.
Answer Call: Press ANSWER softkey, or lift handset.
Hold: Press HOLD button during call.
Transfer: Press TRANSFER, dial target number, press TRANSFER again.
Conference: During call, press CONFERENCE, dial second party, press CONFERENCE to merge.
Forward: Menu > Call Features > Call Forward, set rules (always, busy, no answer).
Recording: Press RECORD during call (requires USB storage).
Voicemail: Press MESSAGE key or dial voicemail access number.

WARNING! Do not disconnect USB storage during recording. Ensure compliance with local call recording laws.

Accessibility Features

High-Contrast Display: Adjust in Display settings. Ringer Volume: Adjust up to 100dB. Hearing Aid Compatible (HAC): Handset meets HAC standards. Visual Alerts: LED indicator for missed calls/messages.

Care & Cleaning

Unplug power before cleaning. Use slightly damp, lint-free cloth. Do not use abrasive cleaners or solvents.

CAUTION! Avoid moisture entering vents or ports. Do not spray liquids directly on phone.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. CE, RCM, UKCA marked. Hearing Aid Compatibility: Meets FCC HAC standards (M3/T3). For support, visit www.yealink.com or contact your service provider. Copyright © Yealink Inc. All rights reserved.

Troubleshooting

Symptom	Possible Cause	Corrective Action
No power	Power source/cable	Check PoE switch or AC adapter connection; try different outlet.
No network	Cable/DHCP	Check Ethernet cable; verify DHCP server; try static IP.
No registration	SIP credentials/server	Verify username/password; check SIP server address/port; firewall.
No audio	Handset/network	Check handset cord; adjust volume; verify codec compatibility.
Touchscreen unresponsive	Calibration/software	Restart phone; recalibrate via Menu > Display > Touch Calibration.
Bluetooth not pairing	Distance/settings	Ensure headset in pairing mode; phone Bluetooth on; within range.

Reset: Press and hold OK key during boot for factory reset (erases all settings).

Service: Contact service provider or visit www.yealink.com/support.