Yealink W73H Phone Manual

The Yealink W73H is a professional wireless DECT IP phone system designed for business environments. It features a base station with support for up to 8 handsets, HD voice quality, a large color display, Bluetooth connectivity, and seamless integration with leading IP-PBX platforms. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.

1. Features at a Glance 2. Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Connecting Devices 7. Using Phone Features 8. Accessibility Features 9. Care & Cleaning 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Base Station, Wireless Handset, Handset Charger, Power Adapter, Network Cable, Quick Start Guide.

Feature	Description
Base Station	Connects to network and supports up to 8 handsets
Wireless Handset	DECT 6.0 technology with up to 10 hours talk time
Display	2.4-inch color TFT LCD with backlight
HD Voice	Wideband audio for crystal-clear calls
Bluetooth	Connect to mobile phones or headsets
Conference Calls	Support for 3-party conference
Power over Ethernet (PoE)	Supported for simplified installation
Headset Port	3.5mm jack for wired headset
Message Waiting Indicator	LED for voicemail notification
Programmable Keys	4 soft keys for quick access to features

Installation

Unpack and inspect contents. Place base station on stable surface.

Connect Base Station: Use Ethernet cable to connect LAN port to your network router or switch.
Power the Base: Connect power adapter or use PoE if supported by your network.
Charge Handset: Place handset in charging cradle until battery is fully charged.
Register Handset: Follow on-screen prompts to register handset to base station.

WARNING! Use only approved power adapter. Ensure proper ventilation around base station.

First-Time Setup

Power on system; follow on-screen prompts.

Network Configuration: Base station will obtain IP address via DHCP automatically.
Handset Registration: Press and hold registration button on base, then follow handset prompts.
Configure SIP Account: Access web interface or use handset menu to enter SIP server details.
Set Language: In SYSTEM menu, select preferred language (default: English).
Set Time and Date: Configure via menu or synchronize with network time server.

CAUTION! Keep base station away from heat sources and direct sunlight.

Specifications

Phone Type: DECT 6.0 Wireless IP Phone
Handset Display: 2.4-inch TFT, 320x240 pixels
Talk Time: Up to 10 hours
Standby Time: Up to 120 hours
Frequency Range: DECT: 1880-1900 MHz; Bluetooth: 2.4GHz
Audio Codecs: G.711, G.722, G.726, G.729, iLBC
Network Interfaces: 10/100 Mbps Ethernet, PoE (802.3af)
Power Supply: Input: 100-240V AC, 50/60Hz; Output: 5V DC, 1A
Operating Temperature: 0°C to 40°C (32°F to 104°F)
Supported Protocols: SIP, RTP, SRTP, TLS, IPv4/IPv6

Controls and Settings

Access menu via MENU button on handset. Navigation: Directional pad with OK button.

Handset Keys: TALK/SPEAKER, END, MENU, NAVIGATION, LEFT/RIGHT SOFT KEYS, VOLUME, MUTE, TRANSFER, HOLD, CONFERENCE, REDIAL, HEADSET.

Basic Settings: Language, Time/Date, Display contrast, Ringtone selection, Volume levels. Network Settings: SIP account configuration, DNS, NAT settings. Audio Settings: Handset/headset/speaker volume, codec priority. Feature Settings: Call forward, DND, speed dial, BLF configuration.

Connecting Devices

Network: Ethernet cable to LAN port. Headsets: 3.5mm jack or Bluetooth. Additional Handsets: Register via base station.

Turn off devices before connecting.
For wired headset: Plug into 3.5mm jack on handset.
For Bluetooth: Enable Bluetooth in menu, pair with device.
For additional handsets: Follow registration process in manual.

Tip: Use quality CAT5e or higher Ethernet cable for best performance.

Using Phone Features

Supports basic and advanced telephony features.

Making Calls: Dial number, press TALK or SPEAKER button.
Receiving Calls: Press TALK, SPEAKER, or HEADSET button.
Call Hold: Press HOLD button during active call.
Call Transfer: Press TRANSFER, dial target number, press TRANSFER again.
Conference Calls: During call, press CONFERENCE, dial second party, press CONFERENCE to merge.
Speed Dial: Program frequently called numbers to speed dial keys.
Call History: Access via MENU to view missed, received, and dialed calls.
Voicemail: Press MESSAGE key or dial voicemail access number.
Directory: Store up to 500 contacts with multiple numbers per contact.

WARNING! Do not expose handset to liquids or extreme temperatures.

Accessibility Features

Hearing Aid Compatible: M4/T4 rating. Visual Alerts: Flashing LED for incoming calls. Audio Adjustments: Separate volume controls for handset, speaker, and ringer. Large Font Display: Option to increase text size in display settings.

Care & Cleaning

Unplug power before cleaning. Use slightly damp cloth for handset and base. Do not use abrasive cleaners or solvents.

CAUTION! Never immerse any part of the phone in water. Keep connections dry.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. ICES-003: Complies with Canadian EMI regulations. DECT 6.0 certified. This device complies with Part 15 of FCC Rules. Copyright © Yealink Network Technology Co., Ltd. For support, visit www.yealink.com or contact your authorized reseller.

Troubleshooting

Symptom	Possible Cause	Corrective Action
No dial tone	Network/Power issues	Check Ethernet connection; verify power to base station; restart system.
Handset not registered	Registration failed	Reset base station registration; ensure handset in range during registration.
Poor audio quality	Network/Codec issues	Check network bandwidth; try different audio codec; ensure firmware updated.
Can't make outgoing calls	SIP configuration	Verify SIP account credentials; check SIP server address and port.
Short battery life	Battery/Age	Fully charge battery; replace if old (typical life 2-3 years).
Bluetooth not connecting	Pairing/Proximity	Ensure Bluetooth enabled; devices within range; delete and re-pair device.

Reset: Menu > Settings > System > Reset to Factory Defaults.

Firmware Update: Download latest from Yealink website, upload via web interface.

Service: Contact Yealink support or authorized service center.